엠버시 스위트 애틀랜타 - 갤러리아

Rehab Time

It was decent, but time to update rooms

Andre, 1박 가족 여행, 2021년 4월 24일

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This hotel is dirty & dated

This hotel was dated. Very old and not clean. The carpet was nasty couldn’t even walk on the carpet without shoes, lamp shades missing screws, tub was so nasty that we had to change rooms. Do not stay at this hotel. I was surprised that the Embassy Suites was in this condition. I guess COVID is there excuse. I was sadly disappointed!

Jacqueline, 2박 가족 여행, 2021년 4월 23일

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Nice Stay Overall

Overall it was a decent stay. The staff was very friendly. My I had an issue with flying insects in the room. The fresh made breakfast was not in service due to Covid and there was no housekeeping unless you stayed 3 nights or longer. The location was great as it was just minutes away from the Cumberland mall and restaurants. The beds were awesomely comfortable too.

친구와 4박 여행, 2021년 4월 21일

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Good

The room was nice, but only a few lights. The lights in the bathroom mirror were half burnt out, the shower looked like it had some damage. A few gnats flying around when I first got into the room.

Jennifer, 3박 출장, 2021년 4월 12일

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Could do better

It is nice property next to cobb gallery. I was visiting for trade show. 1st night ac not working.. called but said no personel to help... Second day again called..they said someone will.look at it.. went for work..came back ..nothing.. called again.. they said they are sending tech.. he came...said the ac was shut from inside for some reason... asked him why took 2 days to come...he said never got message to come.. did not accept this kind from service feom embassy caliber hotels..

vikas, 3박 출장, 2021년 4월 10일

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A Well Aged Property in Gold Location

Stayed at the hotel due to proximity to the Battery and Truist Park. Great location. Bar limited on operating hours. The pull out couch -kindly put - had a well aged mattress which provided no support. Shower Tub had paint cracks and chips in it needing repair. While I understand this is an aged property - the Embassy Suites name didn’t live up to standard.

Adam, 친구와 2박 여행, 2021년 4월 9일

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The sheets had stains on them , Employee attitude when trying to handle business was off.

Antonio, 친구와 2박 여행, 2021년 4월 9일

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Go somewhere else!!

We checked in on Sunday afternoon and stayed through Tuesday morning. The hotel staff at check-in were not friendly and told us we would be charged an additional $60.00 a night incidental fee. I don't have a problem with incidental fee but they stress that it is taken out immediately and could possibly be 5-7 business days before refunded. Once we got to the room, we could tell it was very dated. The carpet in our room was filthy. Multiple stains. The couch had a smell to it. I quickly sprayed everything with Lysol. The tub would not drain, minimal ankle deep water per shower. It was also worn out and missing finish in several places. The pillows on the bed were sad. Flat as a pancake. The bed was ok. Due to Covid, they do not clean the room daily. If you stay 3 or more days they will. So that means all garbage and dirty towels stay in the room. We called down and requested towels, evidently the person could not count. It took them several hours to get the dirty towels and trash from our door. The pool was very small and overcrowded. Pool board rules stated no more then 20 in the pool. No one enforced these rules. No towels at the pool. We had to request them at the desk and they could not count either. The refrigerator leaked water when we checked in, the maintenance man did respond quickly. The "continental" breakfast was Jimmy Dean biscuits, egg bites, pastries, coffee or watered down juice. This was a far cry from many stays we have had at Embassy Suites. We won't be back

Jennifer, 2박 가족 여행, 2021년 4월 4일

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Great service, poor hotel

Hotel is aged, and paint is chipping. couches in room are stained w what appears to be bodily fluids. The only great thing about this hotel was the service. I’ve stayed at many embassy suites and chose this based solely on that name and reputation, was disappointed. This is a 1 star hotel w the amenities and service of a 3.

Kelli, 1박 가족 여행, 2021년 3월 31일

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Disappointing

This hotel was very dirty, between the carpet stains, stains on the couch, and the run down appearance...the furniture was broken and it didn’t feel clean.

1박 가족 여행, 2021년 3월 27일

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