There were ants, flies and other pest in my room. The internet service was terrible. I had to leave my room to go to the lobby to get internet. The front desk asked for $100 upon checkin and I never received it at checked out. I checked out early due to my experienced and never got my refund. I am seeking legal action because they stole my Deposit, I was treated like an animal when I made complaints and I have evidence to support my claims. I contacted hotels.com to get a refund they referred me to the hotel property manager, when I asked the front desk to speak with the property manager they gave me many stories as to why I canโt have a meeting with him. Well hopefully my lawyer will help me resolve this issue. Worst experience ever!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
7๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 12์ผ
Daryl
Daryl ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 5์ผ
Lynn
Lynn ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 2์ผ
Pauline
Pauline ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 28์ผ
Damian
Damian ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 27์ผ
Evan
Evan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 22์ผ
Lynn
Lynn ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 22์ผ
Lynn
Lynn ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 18์ผ
Josefina
Josefina ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 13์ผ
Tina
Tina ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
Jasmine
Jasmine ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 29์ผ
Poor service over a 10 day stay.
10 day stay for business. Had to pay more for a room with microwave and fridge. Parking lot was always full with very little parking foe hotel guests. Owners ran a parking serbice for airpoert users that took up most of the parking. My bed frame was wired together with a coat hanger and collapsed my second night. I removed it fornthe rest of my stay and it was not replaced. Not enough outlets to run microwave and fridge at same time. Staff did nothing about my requests to take care of problems. Breakfasts were very simple with warm sausages provided that need to be heated in a microwave.
Craig
Craig ๋, 10๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 27์ผ
Budget value.
Bedroom itself was pretty nice overall. Low pressure in the shower. Outside was not what i expected. Parking was a mess did almost get blocked in one morning. Know you will fight for a good parking spot. Overall good deal being outside the city for a good rate.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 26์ผ
WILLIAM
WILLIAM ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 23์ผ
Good: Room was clean and bed was comfortable. As a 72-year-old woman, I appreciated the grab bars on the tub.
Not so good: my room was an "accessable" room (hence the grab bars), but it was located ar the very far end of the building from the front desk. The clerk told me they had just finished working on the room, which I took to mean it had just been cleaned. I now think he meant it had just been remodeled to an accessable room. I say this because the room had no refrigerator, microwave, clock or coffee maker. Perhaps you don't normally provide them, but those amenities are almost always a given.
All in all, it wasn't a BAD visit, but it could have been better.
Margaret
Margaret ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 22์ผ
It was only a one day stay but I found open soap the last guest used and the soap bottle mildew on it and the elevator did not work after I got there
Natasha
Natasha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
Just business
Vergil
Vergil ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 20์ผ
Hotel was overall terrible. Offer wifi, cant get connected. Had a refrigerator that didnt work. Front desk customer service was awful and rude. We called to ask about the TV and internet and refrigerator and was told " we put in an upgraded room with a refrigerator you should be greatful" . How grateful if it does not work. Told they were going to boost the internet. Im not stupid. There is no such thing. Air channels on tv wete blurry and aweful. Could not get a clear picture. Rooms had different TV system, i had a TCL ROKU TV , and my friend had a Spectre , two different tv systems picture horrible on both.Breakfast was not ready on time only had coffee and hot water no juice machines worked. I got a hard boiled egg and some coffee i was there for a tourney. No hot food available at the time they said breakfast would be ready.Hotel offerd free breakfast not complimentary breakfast, i wouldd have liked to have a pastry or some thing. Hotel seems to have a lot of day laborers living there , lots of smoking and hanging about the building. AC kept going off, finally had to turn it down to 61 degrees to keep it runni g and keep the room cool, but also freeze ourselves out. Over stay was very disappointing
Nancy
Nancy ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 18์ผ
Maru
Maru ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 16์ผ
My stay was good, nice Clean and the area wad good as well
Steve
Steve ๋, 4๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Pedro
Pedro ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 12์ผ
Tv didnโt work. When told to front desk โwait an hour or moreโ that would have been after midnight. Breakfast was a joke. Loose frozen eggo waffles. AC stopped working in the middle of the night. Overall not work it.