2/10 - ๋ณ๋ก์์
2019๋
7์ 13์ผ
Worst company I've ever rented from
Without doubt the worst customer service I have ever had in 15 years working in London. I had to wait 45 minutes outside the apartment as I wasn't given the access code to obtain the keys.
I was sent a video to watch so I could locate the box holding the keys (I'm not making this up I promise), and was directed to a quiet area about 100m away from the apartment next to the canal (not the safest looking place). I still didn't have the access code and after several phone calls I eventually got the keys 45 minutes after getting to the apartment.
An absolute joke.
To add insult to my experience they took the ยฃ400 deposit from my credit card and still haven't credited it back so I now have a credit card bill for ยฃ400 and a lot of phone calls to them to sort out.
Avoid this company like the plague - there are numerous better apartments and companies in London you can rent from without this hassle.
Graeme
Graeme ๋, 1๋ฐ ์ถ์ฅ
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