더블트리 바이 힐튼 애틀랜타-에모리 에어리어

Area around hotel felt rundown and unsafe. Very disappointing to see so many people smoking right outside of the hotel entrance doors. The gentleman at check-in was very kind and friendly.

Wow! This hotel is a diamond. Overslept cuz the beds were very comfortable. Close to stores and restaurants and the freeway. They offer a grab and go breakfast (for those that wake up on time).

Room service for towels is slow. Answering the phone early morning is slow.

Ok room ...but homeless people outside and 2 in the lobby. Front desk person when asked if i could Extend my stay said no she can’t .. i would Have to pay a different rate.. there were like 8 cars in the parking lot.

The hotel is clean, it's just old and should be renovated. The paint on my door was chipping pretty good. The toilet seat was also chipped and discolored. Also, there were young adults hanging out in the parking lot spilling over from the McDonald's next door.

Immediately after walking into the lobby to check-in, I thought to myself that I had made a mistake. The lobby looked dirty and had an odor. Since it was one night, i rolled the dice and stayed. Once inbthe room, I found it to be adequate. However, we set our reservation for two people and they left only enough towels and washcloths for one. We got up before dark and made a quick exit to escape. I booked this hotel as i was thinking that it was a Hilton brand hotel, therefore i could expect a decent stay. This wasn't the case.

Not clean and not enough staff only one person on duty

Very nice

Super loud had to ask for towels and ice bucket and get another key

I will actually be contacting Hilton and disputing this charge if not credited back for this stay. The hotel common spaces in the hotel (except for the bar area which was very tidy) were run down and/or downright dirty. Cigarette buts thrown on the walk off mats at the entry, a non working fountain out front filled with garbage, the halls reeked of marijuana, furniture was old and beat up, stained ceilings from leaks, out of order elevators, garbage in the working elevator. The front desk staff was unprofessional, in particular the woman on the evening shift when I checked in. She was rude and seemed annoyed that I was disturbing her pizza eating by checking in. My first room backed up to the interstate and was so loud I knew I could never possibly rest. I had to go down to the lobby to request a change with all my bags. The room they gave me had a broken door handle and was inaccessible, back to the lobby again, the third room had no toiletries and I had to go hunting those. Was informed there was no shampoo in the hotel. I requested it be taken from the first room where I saw some. The only saving grace about this hotel was the hotel restaurant where Troy, the sole staff member I encountered that had a good attitude, pleasantly mad a fresh salad and fries for me to take back to my room. At this point it was after 10pm. This property is not somewhere I would ever reccomend anyone staying.