There was no hot water for over a day. No communication with guests. No posting of information.
There seemed to be little concern and certainly no alternatives offered.
During my three-night visit I had no cleaning service. Zero.
The breakfast was โhit or missโ. Found two yogurts in the frig one morning. Another morning there were a few yogurts lying on the counter among spilled juice.
Disposables filled the trash bins โpaper goods, plastic โcutleryโ, coffee cupsโฆ
This is a blemish on the Hilton name!
Mark
Mark ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 23์ผ
Poor amenities
Soap dispenser in Shower was empty, the water heater didnt work ( cold shower ) and the fire alarm etc off at1:40 am for about 15- 20 mins. w/ no explanation.
windows dont open in rooms = no fresh air or escape if fire were to actually happen. No drinking water provided in room at all.
Alyssa
Alyssa ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 23์ผ
Terrible
A fire alarm went off at 2am and a pipe had burst outside our door. The hallway flooded and leaked into our room. We were able to switch rooms where our carpet beneath the AC unit was soaked and were told by the employee at the front desk that this was normal. It obviously happened often as the room smelled like mildew. There was no hot water. No apologies or accommodations were provided despite this terrible stay. We cut our visit short and went to a different hotel.
Stephanie
Stephanie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 18์ผ
Gary
Gary ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 4์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 24์ผ
Stephen
Stephen ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Gary
Gary ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 26์ผ
Beth
Beth ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 3์ผ
The room was comfortable and just the right size. The bathroom still had hair in it from the last person so that was less than stellar. The desk clerk was super friendly and gave me a couple of bottles of water when I checked in. The location to stores and families was great. The breakfast wasn't so great though.
Bertel Marie
Bertel Marie ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 31์ผ
Mark
Mark ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 26์ผ
.
Manuel Alejandro
Manuel Alejandro ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 23์ผ
The first room I was in the bed was broken the second room I was in the AC heating unit rattled all night long I decided to go down to breakfast the hard boiled eggs look like they've been out for six days the pancake batter was congeled
CATHERINE A
CATHERINE A ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 20์ผ
Very pey friendly. Super nice staff.
Kathlene
Kathlene ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 15์ผ
Nice updated hotel with bad bones
Overall a very convenient location for travel and food options. The staff was very friendly and helpful, however hot water was nearly non existent for showers or shaving. The toilet in my room was loud every time you flushed it and needed repair. It also clogged flushing after just a #1 so I had to get a plunger from the front desk to fix it myself.
Nicholas
Nicholas ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 11์ผ
Deborah
Deborah ๋, 1๋ฐ ์ฌํ
CheapTickets ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 5์ผ
Janet
Janet ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 1์ผ
Dale
Dale ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 30์ผ
Breakfast was good and plentiful. Bed not very comfy.