With a stunning view of the Grand Canal, Hotel Carlton on the Grand Canal offers upscale comfort in Venice. Enjoy international cuisine at one of two restaurants, unwind in the rooftop garden or explore nearby Piazzale Roma and St. Mark's Square.
Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
Venezia Ferryport Station - 18 min walk
Venezia Tronchetto Station - 19 min walk
Restaurants
Ai Scalzi - 3 min walk
KFC
Burger King - 1 min walk
Relax & Caffè - 5 min walk
Bistrot S. Lucia - 5 min walk
About this property
Hotel Carlton on the Grand Canal
Hotel Carlton on the Grand Canal features a rooftop terrace and puts you within a 5-minute walk of Piazzale Roma and Grand Canal. Guests looking for a bite to eat can check out La Cupola, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location.
At a glance
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Hotel size
150 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
Children's menu
What to do
Personal watercraft (motorized)
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Snorkeling nearby
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Banquet hall
Accessibility
Elevator
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice
Frequently asked questions
Does Hotel Carlton on the Grand Canal offer free cancellation for a full refund?
Yes, Hotel Carlton on the Grand Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Carlton on the Grand Canal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Carlton on the Grand Canal?
Sorry, there's no onsite parking at Hotel Carlton on the Grand Canal.
What are the check-in and check-out times at Hotel Carlton on the Grand Canal?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Carlton on the Grand Canal?
No, this hotel doesn't have a casino, but Casino of Venice (11-min walk) and Ca' Noghera Casino of Venice (20-min drive) are both nearby.
What is there to do at Hotel Carlton on the Grand Canal and nearby?
Have fun with activities like hiking, parasailing, and snorkeling, and practice your swing at the nearby golf course. Hotel Carlton on the Grand Canal also has a garden.
Are there restaurants at or near Hotel Carlton on the Grand Canal?
Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.
What's the area around Hotel Carlton on the Grand Canal like?
Hotel Carlton on the Grand Canal is located on the waterfront in Santa Croce, a short 4-minute walk from Venice Santa Lucia Station and 4 minutes' walk from Piazzale Roma. Travelers say that the hotel is in a great location.
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Reviews
Hotel Carlton on the Grand Canal Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.0
Eco-friendliness
8.0
Property conditions & facilities
What guests liked
Breakfast was consistently described as great, good, or excellent with a wide selection of options. (25 reviews)
The property is close to many good and affordable restaurants, bars, and cafes. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Train station
Breakfast
Canal
View
Restaurant
Water
Air conditioning
Reviews
8/10 Very good
Jun 15, 2025
Great staff, really helpful...perfect for a weekend stay.
Tom
Tom, 2-night trip
10/10 Exceptional
Jul 30, 2025
Comfortable well position hotel
Carlos
Carlos, 2-night trip
10/10 Exceptional
Jun 4, 2025
Awesome hotel and a great location.
Theresa
Theresa, 3-night trip
10/10 Exceptional
Aug 31, 2025
Location. Breakfast
Vitaly
Vitaly, 2-night trip
8/10 Very good
Jun 17, 2025
Wonderful hotel in a fantastic location! Everything was within walking distance, and the staff were very helpful.
May
May, 2-night trip
8/10 Very good
Jun 12, 2025
Good hotel , very close to train station
Canlin
Canlin, 1-night trip
6/10 Good
Jun 14, 2025
Great area
Marilyn
Marilyn, 1-night trip
10/10 Exceptional
Jun 2, 2025
Great location
PAOLO
PAOLO, 2-night trip
10/10 Exceptional
Jun 4, 2025
Great location, very friendly recep
Xin
Xin, 1-night trip
8/10 Very good
Jun 19, 2025
Great location, staff very helpful. Restaurant little pricey.
Raymond
Raymond, 2-night trip
10/10 Exceptional
Apr 29, 2025
Great service great accommodations
Humberto
Humberto, 1-night trip
10/10 Exceptional
Jul 3, 2025
Venice holiday
Lovely place to visit, hotel overall was lovely
The air conditioning units need upgrading, the wall in the breakfast are had food splatter on, but staff were very friendly and the location was amazing
Sara
Sara, 6-night trip
10/10 Exceptional
May 1, 2025
Close from the train station and very friendly and helpful staff.
Gabriel
Gabriel, 2-night trip
10/10 Exceptional
May 8, 2025
The staff was very welcoming and the room was super clean. Great location and great price!
Katharine
Katharine, 1-night trip
8/10 Very good
Jun 12, 2025
A gem of a hotel with an amazing view of the Grand Canal. Cool staff and always friendly.
It’s my go to spot moving forward.
Graham
Graham, 5-night trip
2/10 Poor
Jul 10, 2025
Please don’t go with family, small rooms and rude staff
Kunal
Kunal, 2-night trip
10/10 Exceptional
Apr 28, 2025
Close to train station, walkable to city center and sightseeing.
Ying
Ying, 2-night trip
8/10 Very good
May 24, 2025
Nice hotel with small European rooms. The staff was polite and helpful. The breakfast was good
Robert
Robert, 3-night trip
8/10 Very good
May 12, 2025
EASY TO FIND EASY TO GET BACK TO LOCATION
Dale
Dale, 3-night trip
10/10 Exceptional
Apr 15, 2025
Nice property, room, bathroom and staff
Daniela
Daniela, 1-night trip
8/10 Very good
Jun 19, 2025
Great location but a bit old and some areas in need of a refresh
Jessica
Jessica, 2-night trip
10/10 Exceptional
Jan 24, 2025
Fantastic stay for my family of 4. Great breakfast and location.
William
William, 2-night trip
10/10 Exceptional
Jan 27, 2025
Beautiful Hotel, Good Location and Excellent service!
Jose
Jose, 2-night trip
10/10 Exceptional
May 13, 2025
Our room faced the Gran Canal and gondolas! Short walk from the station.