El Paso International Airport (ELP) - 17 min drive
Ciudad Juarez Intl. Airport (CJS) - 40 min drive
El Paso Union Depot - 8 min drive
Restaurants
Sunland Park Racetrack & Casino - 3 min drive
Whataburger - 18 min walk
Corner Bakery Cafe - 15 min walk
McDonald's - 6 min walk
The Greenery - 11 min walk
About this property
Hotel El Paso
When you stay at Hotel El Paso, you'll be within a 15-minute drive of Fort Bliss and University of Texas at El Paso. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Also, this hotel is within a short drive of Paso del Norte International Bridge.
Languages
English, Spanish
At a glance
Hotel size
61 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Shopping mall on site
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (surcharge)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Safes in guestrooms can be used for USD 2.00 per day
Renovations and closures
The property will be renovating from January 30 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso
Frequently asked questions
Does Hotel El Paso offer free cancellation for a full refund?
Yes, Hotel El Paso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Paso?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel El Paso?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel El Paso?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel El Paso?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (2-min drive) is nearby.
What is there to do at Hotel El Paso and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
What's the area around Hotel El Paso like?
Hotel El Paso is in the heart of El Paso, a short 11-minute walk from Sunland Park Mall and 4 minutes' walk from Bob-O's Family Fun Center.
Hotel El Paso Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.8/10
Staff & service
5.6/10
Amenities
5.8/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 2, 2025
Nice for the money just needs updating
Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Linda
Linda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
juvenal
juvenal, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2024
Carlos
Carlos, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 25, 2024
Last time I book this hotel
Was promised that the pool was open all weekend and was told at check in it was still open. Come to find out when we went to use it it was closed indefinitely. Requested for our room to be clean/service and came back to being still dirty when we were told that it would be cleaned. One of the receptionist was rude and unprofessional towards our family.
Jose
Jose, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Patricio
Patricio, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 5, 2024
Me quede 2 noches y no limpiaron la habitacion, le comente a la encargada y solo me dijo que ya no tenia personal. Asi que no me cambiaron sabanas ni toallas, me quede en 1er piso y la venta a no tenia ningun tipo de cerrojo
Jorge
Jorge, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Not very clean
Enrich
Enrich, 1-night family trip
Verified Expedia guest review
4/10 Fair
Nov 3, 2024
El baño sucio, la regadera se salia el agua y tenia moho, no habia klennex, mucho ruido de otros cuartos, no lo recomiendo para nada
Yolanda
Yolanda, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Nov 2, 2024
I checked into the property with my debit card that only had 95 dollars on it. The manager told me there was a 100 deposit. Which I wasn’t aware of I already paid for the booking but he wouldn’t let me stay. He was very rude. Please. Give me a comp for this trip
Robert
Robert, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 27, 2024
Muy malo el servio
Jorge
Jorge, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 26, 2024
Run down hotel
Door was hard to get in to. It was jammed. We could not use the bolt lock. Bathroom was in poor condition was clean but very run down hotel.
Juaquina
Juaquina, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 25, 2024
Horrible hotel
Checked in first room was a mess no cover on the beds a coffee table was on the bed and also chairs were in the bed and the sofa was a mess. They gave us a second room and the beds were broken and a the shower was broken and the room stinks my family left and went to another hotel
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 16, 2024
Have been in this place few times since it was comfort inn or suites ?
Place it’s getting older
Jose
Jose, 2-night trip
Verified Expedia guest review
4/10 Fair
Oct 13, 2024
Hair everywhere in the bathroom
nordine
nordine, 1-night romance trip
Verified Orbitz guest review
6/10 Good
Oct 13, 2024
Hotel seems to be in restoration. There are traces of unfinished details. Elevators seems to be shabby. Breakfast, though included, not politely served and well serviced. Though room was clean, showed some shabby itesm in the bathroom.
Gerardo
Gerardo, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 3, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Jesus
Jesus, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2024
Charlene
Charlene, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
Vanessa
Vanessa, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 16, 2024
Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer.
This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
paulo
paulo, 2-night family trip
Verified Expedia guest review
6/10 Good
Sep 14, 2024
There was a little problem with the restroom other than that was really good
Israel
Israel, 1-night family trip
Verified Expedia guest review
2/10 Poor
Sep 12, 2024
Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.