We stayed as a family of 6 persons, 3 rooms. It was a sanctuary from the mayhem of Venice. Venice is fantastic but pretty full on. The staff were all excellent, they were friendly, polite, chatty. Nothing was too much trouble. Excellent service from concierge, the bar, breakfast team & housekeeping. Rooms were quiet, well maintained, overlooking a peaceful garden. Enormous bed, great bathrooms. this hotel has everything that you may require including a private dock straight into the hotel. I heartily recommend Hotel Metropole.