We started off poorly…but ended up completely satisfied. I always seek hotels with king beds (and book that room level) as husband is very tall. We arrived from Madrid in evening and were assigned a room on fl 1 with a queen bed. I was tired and hungry and questioned my memory. So accepted it. Woke up at 5am from constant rumbling…finally figured out it was the metro. We requested a room change and received it with no issues! On fl 4 with a KING BED! verifying that they do exist and I wasnt crazy. The stay, after that, was great. The front desk staff was very kind with their greetings and willingness to be helpful. The area is fantastic for shopping, eating, strolling. Very safe. Lots of metro stops (though we tended to grab a taxi more often). Not really walkable to any of the big sites but Sagrada but others are 1.5-2.5 miles.