I'll just begin at the beginning. The gentleman working the front desk as soon as I entered was rude. And suddenly there was a $50 (subject to change without notice) CASH ONLY deposit that needed to be paid. No cash on hand? No worries, there's a BROKEN ATM in the lobby (which angered the gentleman in front of me who had to then leave and find the closest ATM to get cash). He felt the need to tell me TWICE that there was no smoking in our room. Well, considering that I booked a non-smoking room due to my asthma, I would certainly hope that I wouldn't be smoking. Now to the motel room. I paid for a premium room that was supposed to have better linens and snacks. It had neither. At first glance everything seemed clean, but the shower left a lot to be desired. And the bathroom was extremely After a 7 hour drive, we discovered in the middle of the night that the bed was broken. While heating up food, I noticed that the tray that was inside the microwave did not match the microwave and it just moved all over the place while in use. The following day while preparing to go to our event, we discovered that the iron wasn't working. Thankfully there was a female working when I asked for a new one, and she was somewhat more polite than the gentleman from the day before. The lounge chair in the room is dirty and the corner has been torn. While it is eco-friendly to not clean the rooms everyday during an extended stay, it would be beneficial to have more than one trash can in the room.