Stayed 5 days. Room were scheduled to be cleaned after 3 days. Fresh towels and trash emptied on non- cleaning days. Got non-cleaning day housekeeping once after 2 visits to desk, card on door and finally a late night call to the desk.
Stephen
4๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Okay place to stay for the price. I would stay there again.
John
4๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
We stay at this hotel whenever we visit family in Cleveland. It is comfortable and in a good location for us. We were supposed to get trash removal and clean towels every day, but we had to ask. Otherwise, no problems.
Harold
6๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Loved it very clean and the beds were so comfy
Emily
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Service Personnel did not speak English well tried to communicate and just smiles and nodded
Icie
1๋ฐ ์ฌํ
2/10
20 minutes to check in for a pre paid room at 330 am check inโฆ called front desk in the am for late check out was told no after I called front desk on my cell phone and disconnected 2 timesโฆafter some call to room couldnโt connect โฆ. So I called back a THIRD time and said please WaIT I just have a questionโฆ where I was told not late check outs. I could see this being a problem if the hotel was at all busy(not) or if front desk person had even attempted to call me back (did not)
Zane
1๋ฐ ์ฌํ
2/10
I paid upon arrival for a late checkout. And the manager took my money. And then wants me to check out early because he doesn't have any house keepers to clean room after 4pm.
Sylvia
1๋ฐ ์ถ์ฅ
4/10
I paid cash for a late checkout. I left a day earlier. Didn't get my refund,and didn't need late checkout on the day I did leave.
Sylvia
4๋ฐ ์ถ์ฅ
6/10
Dongsung
1๋ฐ ์ฌํ
8/10
Sylvia
1๋ฐ ์ฌํ
8/10
Sylvia
4๋ฐ ์ถ์ฅ
6/10
Katie
1๋ฐ ์ฌํ
10/10
Sylvia
3๋ฐ ์ถ์ฅ
8/10
I had to get my room changed, as the first room I got had not been cleaned yet. Everything was made right though thankfully. Enjoyed my stay otherwise.
Samuel
์น๊ตฌ์ 1๋ฐ ์ฌํ
10/10
Mohammad
3๋ฐ ์ฌํ
6/10
While I had paid an additional cash fee upon arrival for a late checkout. They kept coming to my room beating on my door. To have me check out.I had infact paid. I got up and left by 4:30pm. I am a regular customer of this site . I'm not happy with this.