The hotel is brand new, and while the mattresses are comfortable and the decor is nice, it was not ready for guests. We didn't have 'do not disturb' signs on our doors, no hooks in the bathrooms, plumbing wasn't functioning properly in more than one room (shower wouldn't drain and toilet took 3-4 times to flush), rooms in our group reservation got mixed up, room keys didn't work, etc. I know they are brand new, but they needed some time to work these things out before hosting guests. Hopefully by leaving a review, they'll realize some of the things they need to fix.