Fantastic staff, comfortable and clean room, good laundry facilities. Loved the location the most, very close to Grand Central Market, art museums, and Disney Hall. Subway is one block away as well, and Little Tokyo's busy area is ten minute walk. Area felt safe to me traveling alone.
It was quieter on the weekdays than the weekend. They are close to tunnels that are used for street racing so it gets loud overnight. Not the hotel's fault. I would stay there again.