The location of this hotel was great, next to the tram/bus line(Number 14 tram) takes you to the city center, main train station, where you can get to anywhere. The hotel staff were fantastic: Franco, she was there to welcome us, and provided us with tickets for riding the buses, trams, for 24 hrs...8.90 i think; Olivia, who became the manager while we were there, Congrats, she provided us with alot of travel guidance (routes to take, trams to use, where to get on and off, etc....); and Romus, who also provided guidance. Kyro, the head of housekeeping helped when we needed some help, she jumped in and got it done, immediately... great staff, always with a smile and fun to talk to. There was a small grocery store, less than 200m away, one the tram line, one stop prior to the hotel..had alot of cheap, good food, and fresh fruit. the hotel room was very nice, small, with windows overlooking the main street, not too noisy and if you closed the windows it was quiet. nice bathroom, alot of pressure and good hot water... a nice bed, a double, small table and chairs, and a mini fridge, and a free bottle of water each day, and water and coffee, tea available 24 / 7 at the front desk..along with apples, and a computer and maps of the city. Only negative was lack of a microwave in the room, but when asked to use one, it was granted, in the kitchen. we didnt eat breakfast in the hotel.. but it looked good. We would like to return sometime in the near future. Oh, the room had a safe,