웨스틴 팰리스, 밀라노

Less/bad quality and service than three stars. Not even exist bath in deluxe double.insane.

As with any Westin hotel standard, this hotel lives up to it’s name however, the breakfast is not worth its cost. We have been around Europe and stayed at other Westin hotels dueing this trip and everything was excellent. My son actually said that the breakfast ruined the 5-star for Westin Palace Milan. The hotel is still great however, best if you just have breakfast in a cafe outside.

It was just perfect

Hotel was great, just needs a facelift

Big room, dated hotel. Bathroom and especially shower needs work, but overall solid stay.

We loved the location, pretty central to the sights we wanted to see-you could walk to Duomo or the best shopping in 15 minutes. IT was easy from the train station, too!

This time the stat experience was far better than previous others. The property look refreshed and cleaner and all the staff was friendlier and attentive. It was very nice to be back an feel the difference

Lovely ole grand hotel in great location. Food was mediocre for the stiff price. Spa, gym and roof top area very nice. Not truly sound proofed, you can hear doors slamming all night just no street noise. They have a central AC with a fan you can’t turn off and depending on your room the air blows on your face all night even with the vents closed. Was it humid yes but do I like AC or fan blowing on me when I sleep no. I booked this hotel to relax before my long flight home after my vacation but ended up catching a cold instead. I’ve stayed at 4 star hotels more comfortable in the same area plus paid half the price. They do give free bottles of water every day. The water pressure and temperature are good in the bathroom but the shower handle broke off and I almost had a flood. Can get nice view. Great pizza places next store and super market plus subway at end of drive way.

Top service - the team there was very helpful and nice. The room was okay. The shower would need a bit of work, water was lukewarm to cold, flushing was not properly working all time. Overall minor problems but not so minor when you think of the rates this hotel charges.

Decent hotel and good location. Very comfortable bed.