The staff at this hotel are nice, friendly, and professional. However, this facility is outdated and the carpet is very worn. The area of this location is great. It is close to shopping centers and restaurants, but it needs an upgrade for my ATL experience to really be a 5 star. Also, the pool area is great. Unfortunately, the cleanliness of the hotel is questionable in my option because the room was so outdated it was difficult to tell. :(