2/10
Worst experience in my travels!
Arrived late at darkened building with no signage of place at entrance. Impossible to enter; however, store owner next door opened entrance and pointed to dark area to go to.
I entered a darkened plaza area, walked down corridor, and knocked on guest door. Guest directed me to manager.
Manager refused to speak to me @ my guaranteed reservation for 2 nights, and told me Sold Out! Lucia, the manager spoke in Italian to guest saying it was late and there is no more rooms available! She never spoke ti me, nor helped me out & 11pm.
Guest arranged accommodations with his friend that worked @ Iluban Hotel. I walked 17 minutes with luggage @ midnight because Appartamento Delle Star is a shady place to stay. They refused to refund my money.
Margaret
2๋ฐ ์ฌํ
