Does Heritage Mews offer free cancellation for a full refund?

Yes, Heritage Mews does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Heritage Mews?

Sorry, there's no onsite parking at Heritage Mews.

What are the check-in and check-out times at Heritage Mews?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Heritage Mews?

No, this hotel doesn't have a casino, but Alea Nottingham (11-min walk) and Mecca Bingo Beeston (7-min drive) are both nearby.

What's the area around Heritage Mews like?

Heritage Mews is a short 8-minute walk from Nottingham (XNM-Nottingham Train Station) and 9 minutes' walk from Motorpoint Arena Nottingham.

Heritage Mews, Nottingham: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 29, 2025

Great stay!

Fab stay and wonderful room. Second time of staying here when coming to Nottingham. X

Kylie, 1-night trip

10/10 Exceptional

Jul 25, 2025

Cool spot

Location is convenient to the train station. No reception but management is communicative and helpful. Suite was large and well decorated/equipped. As is sometimes the case, bathroom ventilation wasn’t great so bathroom smelled a little mildewy. Aside from that, room was clean and comfy. Recommend!

David, 1-night trip

10/10 Exceptional

May 6, 2025

Hidden gem

Fabulous place , Jeff the host was so accommodating. A real hidden gem in the heart of the city. We stayed in the Linen suite and it felt like our own little 5* apartment. You also get 20% off all food and drink at the adjoining bar which was a bonus.

Rhys, 1-night trip

10/10 Exceptional

Nov 25, 2024

Great location and beautiful decor

Reanna, 1-night trip

8/10 Very good

Feb 1, 2025

Very nice under roof room in a perfect location

Gabriele, 4-night trip

10/10 Exceptional

Nov 28, 2024

The room was really nice and quite. The extra space compared to an hotel room makes the stay much better

Gabriele, 2-night trip

10/10 Exceptional

Sep 29, 2023

Very spacious rooms, a home from home. Will def stay again

Jonathan, 1-night trip

10/10 Exceptional

Oct 28, 2024

Large studio

Lovely central location and much better than a hotel due to having a lounge kitchen and balcony

Lee, 1-night trip

8/10 Very good

Oct 14, 2024

Highly recommended

Upon arrival had issues with checking in, but very helpful staff assisted and was dealt with swiftly. The room was stunning, very cosy and welcoming, beautiful bathroom, very comfortable bed. Will certainly be returning

Leigh, 1-night trip

10/10 Exceptional

Aug 30, 2024

I’m coming back…

Brilliant, will be returning again.

Gareth, 2-night trip

10/10 Exceptional

Jul 18, 2024

Perfect Apartment in Great Location

Absolutely lovely stay in this very comfortable and clean apartment. It was small but just the perfect size for me and much much better than a hotel room. The location is perfect too. So close to bars and restaurants that are literally on the doorstep. I will definitely look to stay here again if I’m staying in Nottingham

Mark, 1-night trip

10/10 Exceptional

Feb 7, 2024

Lovely Decor

Great apartment! Very close to Train Station and city centre. Have stayed previously and always my first choice when travelling to Nottingham. Also get a 20% discount at the restaurant next door! Beautiful decor and great facilities!’

Elyson, 2-night trip

10/10 Exceptional

Dec 18, 2024

Great room but needs cleaning

My room was huge and very comfy. I do think it needs cleaning a little. Lots of cobwebs in the rafters and the ottoman and stools need cleaning as lots of stains. That being said i would stay again

Mark, 2-night trip

10/10 Exceptional

Feb 20, 2025

100% great

We stay in Nottingham a lot and have stayed in all different sorts of places and this was by far the best, very spacious, really good fixtures and fittings, air con unit was a bonus and heated or cooled the room down very fast, the comfiest bed Iv ever slept on. I read some reviews about noise and the smell of smoke, we were on the middle floor and heard no noise at all and the smoke! No idea how you can smell smoke, as the windows don’t open!!! I would 100% recommend staying here and we definitely will be back.

Danielle, 2-night trip

10/10 Exceptional

Jan 1, 2024

Very helpful service fitting us in last minute. Thank you!

Graham, 1-night trip

10/10 Exceptional

Mar 22, 2024

Luxury apartment in Nottingham

Amazing and beautifully finished apartment. Very comfortable with everything you need for a short or long stay I had a couple of minor issues which were dealt with very efficiently by the property manager Jeff. Highly recommend!

Lance, 3-night trip

10/10 Exceptional

Mar 1, 2020

Loved it!

Fantastic location in the city centre. Decorated to a very high standard throughout the apartment, very clean and well presented. Nespresso coffee machine & capsules were definitely the icing on the cake! We would definitely stay here again :)

Laura, 1-night trip

10/10 Exceptional

Jul 14, 2024

Quiet and well equipped

Lovely apartment, good size, well equipped and beautifully furnished. Really quiet, yet still in the centre of town. £250 holding deposit required, which is fair enough, but it tied my finances up a bit. Tea towel needs to be provided for the kitchen though!

Francesca, 2-night trip

6/10 Good

Oct 27, 2023

Excellent room, with close proximity to the city centre, however there was no information on the required £250 deposit on hotels.com and was only made aware of this when checking in.

Fred, 1-night trip

10/10 Exceptional

Jul 16, 2023

Great location. Lots of space and comfy bed. It wasn’t spotless clean but good enough. Cleaning crew got my pants wet with some solution and it was a bummer for me to throw them away. Train around the corner and tram service too. Salt, pepper and oil will be a nice touch in the kitchen.

Eric, 3-night trip

8/10 Very good

Jan 14, 2024

Great but room photos not accurate

I stayed in the “ Tatting” room. The place was good, self check in online then get given a code. However not everything was expected. - I had to submit photo ID and £250 deposit against damages which is unusual for a UK “hotel” - The room wasn’t as per the photos - the 4 poster bed wasn’t in there, which was one of the reasons for booking that room - there was damp and mould around a couple of the windows Other than this everything was okay - but worth new photos on the website and some damp treatment/care

1-night trip

6/10 Good

Sep 28, 2023

This is a lovely modern property with great location.It took a little bit of time to find the room as not clear signage.Once in the room it was clear the previous guests where smokers as the room stunk (even tho there is a no smoking policy!).At first glance we thought the room was clean.Only when we went to use the shower there was hair up the walls and mould on the ceiling.As our room was located in the basement we did smell damp going down the staircase but we put this down to the weather as damp out. Other than these issues this was a really nice stay with great surrounding restaurants.It just needs a bit of work to keep up to the standard they have advertised.

Kathryn, 1-night trip

4/10 Fair

Jul 30, 2023

We stayed in tatting for 1 night. The room did not resemble the pictures, all the lovely touches we were expecting were not there, the bed did not have the frame and the canopy, the room was overall looking in need of some TLC with damp marks and stained carpets. The room was extremely hot when we arrived, we put the air conditioning on which leaked water all through the night constant dripping which prevented us from sleeping. We couldn’t turn it off as it was too warm in The room. The room was dusty and not well cleaned, there were stains on the bed sheets that looked like blood, the shower lacked power and to top it off we had paid for late check out (until 12) and someone walked into our room to clean at around 10.15 a.m while I was walking naked to the shower. Very poor value at around £250 for the night

Adam, 1-night trip

4/10 Fair

Mar 7, 2024

Good, but not so good

The location is easy to find, the rooms are gated, but the gate isn’t locked. When I checked in, I was given a code to open the door. Once inside, the room looked nice and cozy, however most of the furnitures were full of stains and the rook had a bad smell. Unfortunately it was not cleaned properly: I found crumbs and plastic around. I wanted to put my bottle of water in the fridge, to only find out that it was not working and it was full of water at the bottom. They have this white table that controls everything in the room, which is really nice if it worked properly. I tried to change the temperature in the room but it was still cold. When I picked it up to use it the device switched off and I noticed it was broken on the top. It has a lot of windows, which is good for lighting, however I couldn’t close one of the blinds because I couldn’t reach it. Its placed on top of the staircase. Curtains would be better. I took pictures of how I found the place when checking in and also when I left because they take £250 deposit if you break something. Well things were already broken or ruined. I have to say the location is really good, walking distance to city centre and really quite at night, but I am not sure if I will stay there again.

Martina, 1-night trip

8/10 Very good

Oct 2, 2025

Robert, 4-night trip

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Does Heritage Mews offer free cancellation for a full refund?

Are pets allowed at Heritage Mews?

Is parking offered on site at Heritage Mews?