The OZ hotel is clean, perfectly located and great to look at, but the standout is the staff. They are attentive, friendly and helpful. They literally didn’t want our party to lift a finger (and we tried). The ladies at the front desk moved mountains to accommodate a large party, the cleaners made sure our rooms were perfect when we returned and the restaurant and concierge staff made sure we had everything we needed. I couldn’t ask for a better experience. 10 out of 10 would come back anytime