room was not clean and someone defected on the walls
Chris
Chris ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 19์ผ
Looks can be Deceiving
1st didn't kno it required a 50dollar deposit had no cash they had all the laundry throwed around in msin lobby where everyone could see than get to room dusty no hot water didnt have housekeeping couldn't get clean towels they the sheet on top of comforter wasn't the comforter as pictured
Marilyn
Marilyn ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 19์ผ
Aliyah
Aliyah ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 19์ผ
Russshlawn
Russshlawn ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 15์ผ
Deontray
Deontray ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 15์ผ
Jamiela
Jamiela ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 14์ผ
Michael
Michael ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 13์ผ
Sadig
Sadig ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 9์ผ
Kleber
Kleber ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 8์ผ
I reserved two nights and the clerk was aware that this was an emergency stay due to my mother being in the ER at St. Josephโs John Henry. We reserved the room at 11 pm Friday night but weโre not able to get there til early morning Saturday 5am. They would not let us check in because it was after 3 am. They cancelled my room for the next day as well. The room was paid for. They never explained to us that we had to be there by 3 am. The place was very dirty in the office and the grounds. The manager was not willing to work with us at all knowing our situation. He stated he did give us a refund on the second night, but is waiting for hotels.com to reach back out to him to confirm it all. Very poor customer service. Will never go there or try to go there again.
Sarah
Sarah ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 31์ผ
Gross
Dirty
Stephanie
Stephanie ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 30์ผ
Alan
Alan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 28์ผ
Fire marshall would have a field day with RRI
Most unsafe feeling hotel ive ever seen, it had no smoke detector, had so many broken and malfuncitoning pieces of equipment too. we left and stayed at a hampton inn in nearby area Sterling Heights
Steven
Steven ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 27์ผ
Mahmud
Mahmud ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 26์ผ
Stop. Go somewhere else.
The front desk attendant was great. However, the hotel policy requires you to have a $50 deposit in cash despite booking the room with your credit card. Not knowing that I was unable to check into my room after driving for six hours. I was forced to find somewhere else to stay and the owners are refusing to give me a refund despite not making that policy clear before reserving. Do not stay here unless youโre absolutely desperate.