We have stayed in this hotel previously, but itโs been quite some time. I doubt we will ever use this hotel again.
The dishes, utensils, and inside the cabinets were dirty. I ended up using bleach wipes to wipe down all services as the cleaners clearly donโt do it. I attempted to run a load of dishes in the dishwasher and it took the machine an extreme amount of time to run and still didnโt clean any thing off the dishes/utensils. I ended up scrubbing by hand after soaking in the sink. A spatula was coated with food particles and I couldnโt get it clean so I just threw it down in the cabinet by the trash can. The hotel can deal with it if they even notice it.
The bathroom was slightly dirty as well with multiple pieces of hair, corroded shower head (which was not movable) and an empty body wash container. We had packed a body wash just in case so we just used this instead.
Although breakfast is never a huge feature at any major hotel chain, the breakfast here was cold both mornings and offered very little. We ended up going out both times after we left for the morning.
Although the front desk was very pleasant at check-in, I doubt we will ever be returning to this particular hotel. We have had a great experience years prior at this location, but it seems that they donโt maintain very well.
Jason
Jason ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
2 bath towels per room doesnโt seem enough, not sure if it was short changed or thatโs their usual. Friendly staff.
Julia
Julia ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 27์ผ
Kyle
Kyle ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 19์ผ
Very nice and friendly staff with a well kept room amd lobby.
Amber
Amber ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 9์ผ
Great experience only set back room was not ready at 3:00pm.
Michael
Michael ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 2์ผ
Thin Walls and Questionable Housekeeping
The hotel seems new and is in good condition. We had a suite that had a kitchen in it. When we arrived their was shattered glass on the floor of the kitchen. Hard to understand how housekeeping missed shattered glass all over the floor before telling the front desk that the room was clean. They did send someone to clean it promptly, but that is really dangerous that they released this room with broken glass all over the floor.
Our second issue was that the walls are so thin in this hotel. We were on the first floor and it sounded like herds of elephants rumbling above us very often throughout our stay morning, noon and night which made it hard to sleep. The plumbing wall is also very noisy so we kept hearing really load burst when people were either using the toilets or showers in our stack.
David
David ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 24์ผ
Good and bad
First of all when I checked in, I could hardly understand the clerk as our English was really terrible. Secondly, we found a bug in our room that was alive, crawling over my leg when I was sitting on the couch and then later another dead one in the bathroom! We asked to get a refund on the last day and they told us we couldnโt because we had booked through you. So instead, they moved us to another room per our request. The breakfast they offered was good and the gentleman on Friday morning was extremely bubbly and friendly.
Diana
Diana ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 21์ผ
Julia
Julia ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 13์ผ
Housekeeping Discussion
Our room was not as clean as we would expect. Found old candies on the floor. Refrigerator was streaky with fingerprints.
Disappointed.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 13์ผ
Fernando
Fernando ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 6์ผ
Gunilla
Gunilla ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 5์ผ
Lovely quick weekend stay
It was really nice. I have really high standards and my partner talked me into it and I am glad he did. It was a nice stay for the price. Clean and good. The shower was great. Jaime at the front desk was great.
Ashia
Ashia ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
John
John ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 28์ผ
Good place
Good place to stay. Only two elevators up toward the fron of the hotel. If you reserve a room on the 2nd or 3rd floor make sure its close to the elevators if you have trouble walking. Kind of maze like finding your room. Otherwise good place to stay.
Elena
Elena ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 16์ผ
joel
joel ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 16์ผ
Perfect for family stays
Kristiane
Kristiane ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 6์ผ
The staff is amazing, the suit pretty clean and confortable.