The positives: we had everything we needed, the room was clean and stocked, the air conditioning worked nicely which is important in southern Italy, and Monica was great. She was very responsive and helpful and even got someone to help us with our bags up to the room when we arrived. The mini fridge was welcome also for storing beverages. Everything was clean and orderly. The negatives or unexpected things: this isn't a hotel, it's really an airbnb type situation. There is no front desk and the owner isn't on site. If that's important to you then reconsider staying here. Also there are several flights of stairs to the rooms so if that is an issue stay elsewhere or pack very light. Now, had I been staying here by myself I would have been quite concerned. As a New Yorker I'm not easily frightened, however, at night the area is very dark and there is a considerable unhoused/transient issue in the immediate area. It is also right by a subway stop which can be convenient if you are using the subway system but we felt quite unsafe walking back to the hotel at night. It's not a highly traveled area at night so we were often alone out there and there are any dark areas for nefarious people to hide so we were on our guard always. Also, not many places to eat nearby. If you want the prettiest, most touristy part of Naples this is not for you. All that being said there's nothing Monica could have done to improve our stay and we were grateful for her hospitality.
