톰슨 지와타네호, 해변 리조트

A+ Service and Stay

Hands down the best service I have received at any hotel I've visited (and I've been to a lot). The team here was so incredibly helpful, kind, accommodating, they went above and beyond and truly thought of everything for our stay. The property was spotless and beautiful, safe and relaxing, our room with a private plunge pool was very spacious and beautifully decorated, and my facial at the spa was heaven. This is a rare gem, a 5 star stay for a very fair price, and we cannot wait to return as often as possible! Big thank you to the staff, especially Christina, Juan, Jorge and the others :)

Mary, 3박 여행, 2021년 5월 2일

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Hermoso hotel en todos Comida excellente Personal muy profesional y amistoso

3박 로맨틱 여행, 2021년 4월 14일

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Great spot, excellent service, beautiful accommodations!

5박 로맨틱 여행, 2021년 4월 10일

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Absolutely wonderful. I cannot fault this property, the gorgeous rooms, the amazing food but above everything the staff. All over the world I have never experienced service and genuine caring staff as I did at Thompson’s. I believe they are led by an exceptional manager that is grateful for his wonderful staff. I cannot fault this property, the best in Zihua by far

6박 로맨틱 여행, 2021년 4월 2일

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Great stay would do it again

Amazing views, swim up pool to room and great service. Close to town so $5 or less taxi’s available everywhere and no one trying to sell you things all day every day.

Jennifer, 3박 여행, 2021년 2월 25일

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Loved my four nights at the Thompson. Can’t wait to go back

4박 여행, 2021년 2월 6일

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Fantastic experience. The property, the view, the beach and specially the view are all exceptional. Chef Miguel and his entire staff are one of the best in Mexico and they are taking the Mexican food to the next level. If you have traveled the world and looking for the perfect beach vacation the Thompson Zihuatanejo is the best place.

8박 가족 여행, 2020년 12월 18일

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Service oriented and aim to please guests Property was recently remodeled and well maintained.

Nader, 6박 가족 여행, 2020년 12월 2일

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Dissapointing

I stayed at this hotel some years ago when it was called Villas del Sol and I loved it. I was planning a trip back to Zihuatanejo and decided on this hotel primarily because I read good things about a major renovation to the property by Thompson Hotels. Major disappointment. The renovation can hardly be seen, other than superficial decorations that actually detract from the property as it now feels like just another chain hotel. The service in particular was a major source of dissatisfaction. I’ve stayed at great resorts in Mexico of the same price range and attentive, friendly, professional service is something you can rely on. Food and beverage service by the Thompson staff was particularly dissatisfying as it usually came with an almost brusque demeanor. On one particular occasion I made a comment to one of the staff pointing out that this used to be a great hotel and felt it had gone downhill, and all he did was agree with me saying “I know, it’s not the same anymore.” Wow! I don’t feel the resort has good value. It’s a shame really because the property used to great. Disappointed in Thompson management. Next time I will look elsewhere because Mexico has great options in this price range.

Jose, 4박 가족 여행, 2020년 11월 5일

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Quiet beautiful beachfront property with outstanding service

BarryR, 7박 로맨틱 여행, 2020년 10월 28일

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