Nice hotel, clean and with polite staff, but if you list air conditioning among the amenities, it can’t just be a “cooling system” — and above all, if this is pointed out, you can’t simply say the technician won’t be able to come before tomorrow. The room was nice as well, but the fundamental duty of a hotel is to ensure a good night’s rest, and in this it failed because the room was too hot and the air conditioning (listed among the hotel’s amenities) was not actually there.