I urgently booked this hotels just before reach 2 hours.
I had no passport but the staff was nice and kind, he deeply considered about my bad situation even I prepare to call Embassy that time.
anyhow, the staff gave us a big room. but after washing, me and my parter(mom) felt itchy.
and tomorrow,... we realized that we bited by BADBUGS.
we should put STEROID -fortunately, my mom carries small amout of steroid for her skin trouble-
Strawberry marks comming up, and 3days after that was getting worse.
we could not ask any compensation about that because we were in Roma.
For me, after put very tiny steroid, feel better and no itchy, but mom still in trouble. its been a week.
The hotel is suitable who want to get new experience (Badbugs) in Europe.
and you should ready for feeling freeze during sleeping.. haha