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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property
Hotel with indoor pool, near The Crossings Golf Club

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Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Dining
Reception
View from property
Exterior
1 bedroom, premium bedding, in-room safe, desk
Near James River Cellars Winery, SpringHill Suites by Marriott Richmond North/Glen Allen is a warm and inviting retreat. Enjoy the free breakfast buffet, take a refreshing dip in the indoor pool or work out at the gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Self parking
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Convenience store
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
The current price is ₩138,553
₩161,112 total
includes taxes & fees
Jul 30 - Jul 31

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(86 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 36.2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

8.6 out of 10
Excellent
(51 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

avid hotel Richmond North - Ashland by IHG

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  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 950 reviews
The price is ₩131,584
₩153,012 total
includes taxes & fees
Aug 3 - Aug 4
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About the neighborhood

Map
9701 Brook Rd, Glen Allen, VA, 23059

What's nearby

  • Henrico Sports & Events Center - 15 min walk - 1.3 km
  • The Crossings Golf Club - 2 min drive - 1.8 km
  • Lewis Ginter Botanical Garden - 7 min drive - 7.8 km
  • Richmond Raceway - 11 min drive - 11.8 km
  • Kings Dominion - 18 min drive - 25.9 km

Getting around

  • Richmond Intl. Airport (RIC) - 23 min drive
  • Ashland Station - 12 min drive
  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Main Street Station - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

When you stay at SpringHill Suites by Marriott Richmond North/Glen Allen, you'll be within a 15-minute drive of Richmond Raceway and Broad Street. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Also, Virginia Commonwealth University and Short Pump Town Center are within a short drive. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 136 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (2 total)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered onsite self parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (291 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 20.00 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from June 26 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 5 per day
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50

Parking

  • Uncovered self parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel
HELP_OUTLINE

Frequently asked questions

Does SpringHill Suites by Marriott Richmond North/Glen Allen offer free cancellation for a full refund?

Yes, SpringHill Suites by Marriott Richmond North/Glen Allen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, there's an indoor pool.

Are pets allowed at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 50.00 per accommodation, per stay, and there's also a deposit of USD 5 per day. Service animals are exempt from fees.

Is parking offered on site at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at SpringHill Suites by Marriott Richmond North/Glen Allen?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at SpringHill Suites by Marriott Richmond North/Glen Allen and nearby?

SpringHill Suites by Marriott Richmond North/Glen Allen has an indoor pool and a fitness center, as well as a picnic area.

What's the area around SpringHill Suites by Marriott Richmond North/Glen Allen like?

SpringHill Suites by Marriott Richmond North/Glen Allen is located a short 18-minute walk from Henrico Sports & Events Center.

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SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Elevator
Food
Children
Toilet

What guests liked

  • Breakfast was consistently described as good, tasty, and well-prepared with a variety of healthy options. (43 reviews)
  • The area around the property offered plenty of dining options and the continental breakfast was a convenient start to the day. (4 reviews)
  • The hot tub was nice, relaxing, and in great shape, working perfectly. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Family Stay For Basketball Tournament

The front desk attendants were superb, professional, and super responsive. The suite was also spotless.
Simone, 3-night trip

8/10 Very good

Stayed for 4 nights for work, my room was comfortable and spacious. Breakfast was good. the only issue was the internet but there was a storm so it was weather-related. Lots of options for food and stores.
Coker, 4-night trip

10/10 Exceptional

great spot for North Richmond

Great property. Need more take-and-go food options in the lobby.
Julie, 3-night trip

10/10 Exceptional

This is our favorite place when we come to Richmond to visit our family. Our home away from home.
Donald, 1-night trip

8/10 Very good

Clean and comfortable.
Luke, 3-night trip

2/10 Poor

Don't go there

The room is very dirty. The hairs in the sink. The lighting is very poor. It is like a cave. The still have some wire exposed near smoke detector. Dust on fan and kitchen. The room has smell as well.
myat, 1-night trip

10/10 Exceptional

Great place to stay. I highly recommend this location. I will be back!!
Marie, 1-night trip

2/10 Poor

HORRIBLE hotel! Room keys unlocked every door in the building, a/c didn’t work, exterior doors didn’t lock, trash everywhere outside, disgusting breakfast, hotel appears to be under some sort of renovation, but rooms are dated and not clean.
Cherie, 4-night trip

4/10 Fair

Under construction-remodeling

It looks as if this hotel is getting ready for a facelift and it totally needs it. There are workers who are staying here and tile and bathtubs in the parking lot and the rooms all smell like smoke. Carpet is torn up in the hallways and the elevators are torn up. They should have let people know they are in the middle of a remodel and it’s not fit for travelers to stay at this time.
Kerry, 1-night trip

2/10 Poor

Absolutely disgusting property. Trash everywhere, room a/c didn’t work, room key unlocked every door on the property, exterior doors were broken and unlocked all day and night.
Cherie, 4-night trip

2/10 Poor

dated and unclean

We only stayed overnight to break up a long trip driving south. We normally stay in the Marriott so thought this would be comparable. It had a pull out bed under the couch seemed like it was never really cleaned had dirt and hair on it. My kids (2 kids) had to try and sleep comfortably onto of the couch together. the main bed mattress seemed so old and over used that it was not a good nights rest for me and my husband. Would not stay ever again.
Grace, 1-night trip

8/10 Very good

Great staff

Pleasant enough stay. The staff were great! Very friendly and helpful. Overall, the hotel was not as clean as I’d expect. Good place for a quick trip.
David, 1-night trip

4/10 Fair

Gross bathroom

Marriott needs to either hire additional housekeepers or ones who actually do their jobs at this location. The bathroom was gross. It looked like there was dried poop on the floor, so clearly, the floor hadn't been mopped. There was visible black mold/mildew in the corner of the tub. I also had to ask for toilet tissue and hand soap. The bathroom is old and in need of updating & while I can understand Marriott may not want to invest in having it updated, it should be clean.
Marlene, 1-night trip

8/10 Very good

nice hotel - needs some maintenance.

Hotel staff very friendly. Parking was great. had to go to front desk three times to room serviced. Beds were very comfortable. Shower was in need of repair. Would stay there again. The comfortable beds made up for the issues.
9-night trip

10/10 Exceptional

Excellent
Ada, 2-night trip

10/10 Exceptional

Very easy check in. Friendly staff, comfy beds and clean bathrooms.
Julie, 2-night trip

2/10 Poor

Avoid this hotel

Had I read the reviews I would have seen the common theme: staff is great, hotel is terrible. I blame myself for trusting the Marriott brand and not reading the reviews, didn't think that was necessary. However, the Marriott SpringHill Suites Richmond North/Glen Allen proved me wrong. The website misrepresented the product.
2-night trip

6/10 Good

Hairs in tub. Sink drain not draining well, bathtub drain not sealing…water leaking out. No power outlet for one of the bed lites. 3 towels for 2 people for 3 nights.
Edward, 3-night trip

6/10 Good

I booked a regular suite for my family that was supposed to have a separate area with a couch, and then the area with two beds. They were put in a handicap room that looked nothing like what had been reserved. Yhe room was also not well cleaned. I wanted my family to have a nice experience because this was supposed to be a stop where they could relax after a long drive, but it didn't turn out that way, which is disappointing.
Maria, 1-night trip

10/10 Exceptional

Great hotel! Great workout room. Very comfortable bed. Plenty of room.
roger, 1-night trip

8/10 Very good

Was ok, definitely nothing fancy. Had to change rooms because the first smelled like marijuana. Front desk and breakfast staff were very pleasant though.
Adena, 1-night trip

10/10 Exceptional

Moving Day!

Relaxed environment, the perfect stop before moving. 🤓
Sheila, 1-night trip

10/10 Exceptional

Everything was great! The staff were exceptionally polite and welcoming! The beds were comfortable and the tv had streaming options!
Michelle, 1-night trip

10/10 Exceptional

Convenient
Christopher, 1-night trip

6/10 Good

One night stay - traveling through

Staff was great and friendly. Room was near elevator heard the beeping all morning. Bathroom fan was very loud. Room door handle wasn’t closing properly. Breakfast room was large and pretty good food selection.
1-night trip