Located in Downtown Cancun, Hotel Luma by Kavia Cancun offers a vibrant retreat with a restaurant and free in-room WiFi. Enjoy perks like concierge services, luggage storage, and tour/ticket assistance. With self parking and a 24-hour front desk nearby Plaza 28 and Plaza Las Americas. Guests rave about the helpful staff.
Benito Juarez Municipal Building - 6 min walk - 0.6 km
Plaza 28 - 13 min walk - 1.1 km
Plaza Las Americas - 3 min drive - 2.4 km
Puerto Cancun Marina Town Center - 4 min drive - 3.0 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Tulum Intl. Airport (TQO) - 146 min drive
Restaurants
Hunter Bar Cancun: Address - 2 min walk
Black Café - 1 min walk
Cocina Libanesa Sahara - 5 min walk
11:11 Club - 1 min walk
El Crustáceo Cascarudo - 2 min walk
About this property
Hotel Luma by Kavia Cancun
When you stay at Hotel Luma by Kavia Cancun, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. You'll have free perks like WiFi and self parking. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun
Frequently asked questions
Does Hotel Luma by Kavia Cancun offer free cancellation for a full refund?
Yes, Hotel Luma by Kavia Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Luma by Kavia Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Luma by Kavia Cancun?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Luma by Kavia Cancun?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Luma by Kavia Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (2-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
Are there restaurants at or near Hotel Luma by Kavia Cancun?
Yes, there's an onsite restaurant.
What's the area around Hotel Luma by Kavia Cancun like?
Hotel Luma by Kavia Cancun is in Downtown Cancun, a short 13-minute walk from Plaza 28 and 2 minutes' walk from Las Palapas Park. Travelers give top marks for the hotel's prime location.
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Hotel Luma by Kavia Cancun Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 26, 2025
Great location
Great location. Close to the bus station, grocery and a pharmacy is you need it
Gregory
Gregory, 2-night trip
8/10 Very good
Nov 15, 2024
I liked it because it was reasonably priced and it was in downtown Cancun.
Tanya
Tanya, 5-night trip
6/10 Good
Feb 19, 2025
Check in man was uninterested. Let me stand there because he was apparently doing something on his desk. Not horrible but not welcoming. Room and bed were small but comfortable and the shower was the best.
Frank
Frank, 1-night trip
8/10 Very good
Jan 1, 2025
2 nights
Good hotel for a short stay. Close to restaurants and shops. Clean room, small and small bed but it worked.
Verified traveler
2-night trip
10/10 Exceptional
May 8, 2024
Really nice place to stay.
Nofrett
Nofrett, 3-night trip
6/10 Good
Dec 11, 2024
OK for a night ....
Pretty basic, nofrills, few amenities. Close to bus station.
John ANDREW
John ANDREW, 1-night trip
8/10 Very good
Oct 24, 2024
Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful
Bola
Bola, 5-night trip
10/10 Exceptional
Nov 11, 2024
Excelente
Rafael
Rafael, 1-night trip
10/10 Exceptional
Aug 3, 2024
Great place to stay. They should be charging more cause i was very impressed.
Sir Lloyd
Sir Lloyd, 1-night trip
8/10 Very good
Apr 30, 2024
Great hotel for the price you pay
Thomas
Thomas, 2-night trip
8/10 Very good
Sep 27, 2024
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Isela
Isela, 1-night trip
10/10 Exceptional
Jul 24, 2024
I had a great stay at Hotel Luma. The room and the bathroom was clean. The hotel is close to restaurants and shopping area.
marie
marie, 3-night trip
8/10 Very good
Nov 17, 2024
Good
Augusto
Augusto, 1-night trip
8/10 Very good
Feb 22, 2024
Easy to book and was close to the bus station
Ryan
Ryan, 1-night trip
6/10 Good
Nov 17, 2024
Bed was clean noticeable noise in the street regularly for the nite ok
juan
juan, 1-night trip
10/10 Exceptional
Oct 13, 2024
Everything alright
Juan
Juan, 1-night trip
10/10 Exceptional
Nov 5, 2023
Very good and friendly staffs
Sm
Sm, 3-night trip
8/10 Very good
Sep 23, 2024
I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.
Melissa S
Melissa S, 10-night trip
10/10 Exceptional
Dec 7, 2023
Great location, fast checkin, solid basic room. 312 is very quiet..
Mirko
Mirko, 1-night trip
10/10 Exceptional
Nov 29, 2023
I had a wonderful stay in this Hotel.
Thanks for everything
Peter
Peter, 1-night trip
10/10 Exceptional
Jul 19, 2023
We always love staying here. There are great restaurants across the street, a big grocery store down the street and the bus terminal minutes away. The rooms are nice and comfortable. This is my 4th or 5th time and I always stay here when I'm in Cancun.
Rhea
Rhea, 1-night trip
10/10 Exceptional
Aug 1, 2024
a
Alejandro
Alejandro, 2-night trip
10/10 Exceptional
Apr 9, 2024
Very nice!
I was very happy about my stay! The location is perfect! The staff was friendly! And it's super clean! The only problem is that it's right next to a club so it's hard to sleep well without earplugs but it's not their fault...
Julien
Julien, 3-night trip
10/10 Exceptional
Aug 4, 2023
Very satisfied with my experience there. Nice room, good layout, quiet, clean, good service...no complaints at all.
Joseph
Joseph, 2-night trip
10/10 Exceptional
Apr 3, 2024
I enjoyed my stay at Hotel Luma by Kavia, and when I return to Cancun, I expect to book with them again. For those interested in traveling to Cancun for a "medical/dental vacation", this option is much less expensive than the hotel district, very quiet, and quite pleasant. Also, the surrounding restaurants and stores have better prices here. My favorite restaurants in the area were Gory Tacos (say hi to Bart) and Baovegan, an excellent vegan restaurant. Hotel was very clean and quiet.