Day 1 Room was not ready for check in until 5pm
Day 2 No room/maid service was provided
The room windows do not close, so you are left with the interior shutters to give you a false sense of security.
The place is in the moonies, in the middle of nowhere, at least a 40 minutes drive to any nice beach or restaurant.
The staff service gets a zero! They are slow, do not smile, and look pissed off , all of the time.
During my whole stay, I saw the same mop , broom, cleaning lady cart and left overs from someone else's room service , next to my suite door.
The hotel restaurants sucks. There are flies flying around you and over the buffet table and is hot. I do not know why they did not turn on the ceiling fans.
3 sun umbrellas in the beach , for the whole hotel.
There is no world or universe in which this is a 4 star hotel ,as advertised.
I am giving 1 star reviews, because there is no lesser option.