6/10 - 좋아요
2025년 5월 25일
When checking in the clerk had told me that they would charge $50 for incidentals and that it would come off after leaving. That was fine but what they tried to charge my card $80, 1st time then $95 the 2nd time and 3xs $45 and when I went to the clerk all she could say was our system has bugs in it were having a meeting about it. Thank goodness it was a cash app card and it was locked cause the card I used for the room was a different one. Then the day of check out she (clerk) tells me that the hotel charges you $15/ day as a service (resort) fee and it was something new they were doing and I wasn't aware of this when checking in because ALL I was told in signing in is you acknowledge that it was for incidents. Beware when signing to check in because they charge more than what you pay. Hidden fees. Oh and the housekeeper never even came in the room but we paid fees.( you get some kind of service when paying resort fees) just saying.
Angella
Angella 님, 3박 여행
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