We had reserved in Casablanca on the ocean and then were informed that we were not in that hotel but in an annex inland with no beach front , no sea view, no gym, no restaurant or dining area of any kind. The TV did not work and there was hardly any light in the room. A maintenance guy came right away with one more lamps and got the TV working, so that was nice. There was a stiff per night amenities fee, but NO AMENITIES! When we asked if we could leave our bags for 30 minutes at the desk while we went to a relative to get her car to move our things to her place we were told that we would be charged for said favor. In short: I would not recommend this place.
Margarita
Margarita ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2019๋ 12์ 15์ผ
The property had limited parking, no gym, no laundry room, ur patio door was out of alignment. I booked the east tower and was moved to the west tower before my arrival. All the amenities were in the east tower across the street.
Blanca
Blanca ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 12์ 2์ผ
I requested maintenance at the room due to bathroom fan fall off and they came but next day fell off again :( over my head
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 11์ 10์ผ
Stein Roar
Stein Roar ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 10์ 22์ผ
best hotel ever!
omg! One of The Best hotel everything was perfect starting with the Spanish lady on the front desk she is amazing! Loved it! God bless her!
Josรฉ Tito
Josรฉ Tito ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 10์ 14์ผ
Buen hotel, limpio. Empleados amables, guรญan bien al los clientes.
Maria Cristina
Maria Cristina ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2019๋ 7์ 28์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2019๋ 7์ 25์ผ
Iโll start by saying that i stayed during a time where there was construction being done on the hotel. So I was treated to a noisier than expected time. The 2 functional elevators inspection certificates we several months expired. And I would recommend avoiding the continental breakfast completely. The food was basic but the hotel completely fails to operate it; guests had to compete for both cutlery and food.
If my family spoke spanish we would have had an easier time in this hotel and thatโs worth note. If you speak spanish or are bilingual then you are going to have a better time than I did. Checking in is a real challenge when theres a language barrier, even worse when the front desk staff doesnโt try and just redirects you to the other staff who is currently busy.
Great valet service.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2019๋ 7์ 14์ผ
Horrรญvel -> nรฃo reserve
carpete horrivel nos quartos, tudo muito sujo e atendimento pra lรก de ruim
FLAVIO
FLAVIO ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 7์ 10์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 7์ 7์ผ
This hotel is awesome but the parking system is the wurst Iโve ever seen, I was inside the car in the middle of the street for two hours to park my car in the valley. The same to pick up the car to leave, 2 hour wait. Not worth it.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 7์ 3์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 6์ 24์ผ
Boa localizaรงรฃo, apto grande com cozinha adaptada.
RR
RR ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 6์ 17์ผ
Cรณmodo, muy bien ubicado y con acceso a la playa
Muy lindo hotel, cรณmodo. Acceso directo a la playa. Excelente piscina. Muy buena ubicaciรณn. Lamentablemente hubo un problema con el desayuno, Ya que la reserva lo incluรญa, pero el hotel no me lo quiso reconocer y se quitรณ el problema de encima haciendo cargo a Hotels.com. Por suerte Hoteles.com me brindรณ soluciรณn al problema, haciรฉndome abonar los desayunos y reintegrandomelos posteriormente.
Matias
Matias ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 6์ 3์ผ
Booked a townhome for 2 nights. The hotel had overbooked the townhome and assigned it another guest. They refused to claim responsibility for the overbooking. The check-in process was terrible. We arrived at 10:00 PM and the check-in process took over 3 hours. The front desk kept offering us an alternative to a townhome and later denied the availability of the options. In the end, they offered us two separate rooms, one of which was facing the city view. I contacted Expedia customer service to request for reimbusement. On calling the hotel they lied about providing the best rooms they had to offer and that we had arrived at 4:00 AM in the morning. Liars dont go far. If you face a similar experience lodge a complaint agains this property so they stop taking advantage of their customers.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 6์ 1์ผ
Vacation stay
It was a awesome stay. The room view was so awesome, the staff was very helpful. The was very clean. It was a awesome stay. Thumbs up all the way.
Michael
Michael ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 5์ 31์ผ
Muy amable la srta de la recepciรณn. Todo bien en el Hotel.Muchas gracias
Regla
Regla ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 5์ 30์ผ
This was a terrible experience, Old and outdated..We made reservations amlost 3 months ago with a deposit and our room was not available until 6pm the next day.Only offred us free parking and late check out.The older lady at the desk did not care at all..didnt say thank at check out..Ill never book Casablanca ever again!!!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2019๋ 5์ 23์ผ
Was waiting for an elevator for 15 min. Property has two elevators and one of them goes first to the floor 10 and then goes down. Pool was cold at night time and early morning. Only on the Motherโs Day it was nice and warm so I stayed until 11pm. Ocean had a lots of seaweed. Restaurant was nice. Ordered a fried calamari and veg pizza. Location is not bad and if you want to get to the South Beach just need to take a free trolley.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
11๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 5์ 15์ผ
Nรคhe zum Strand. Pool. Restaurants im Hotel. Kostenloser Trolley fรผr die Personen die keinen Mietwagen haben! Mit dem Trolley Bus kann man bequem nach South Beach fahren.
Guenni
Guenni ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 4์ 29์ผ
Mayco
Mayco ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2019๋ 4์ 28์ผ
EMELIE
EMELIE ๋, ์น๊ตฌ์ 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 4์ 26์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2019๋ 4์ 23์ผ
OK
The room had a perfect view but was not so "penthouse" as far as the condition.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๋ก๋งจํฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2019๋ 4์ 22์ผ
Need to be remodeled property is to old and dirty.