수퍼 8 바이 윈덤 애서배스카 앨버타, 애서배스카

We requested a pet friendly room and upon arrival the manager informed us that it was not a pet friendly room. When we complained that we had booked a pet friendly room he stated it was not his problem. Then we asked if we could book a room that was pet friendly and he said because it was a hotel.com reservation he was unable to change it. And then we explained to him we don’t necessarily want to change it we just want a pet friendly room for the night. At this point because he seemed to have a very hard time understanding English he became offended and told us he was not going to talk to us or book us anymore rooms. He then got upset with the situation, stopped talking and just repeated over and over that he was offended. At this point because it was such horrible service and we were not getting anywhere we ended up taking our family to the Days Inn down the road where we were warmly welcomed. Because of the horrible service we ended up paying for 2 hotel rooms that night.

good amenities, friendly staff, clean room

Great amenities, friendly staff, clean room

For a hotel in a smaller community this was really nice. The rooms were nicely furnished (including a laptop and keurig), clean and comfortable. They have a pool and a workout room and provide lots of breakfast choices in the morning.

Very well taken care of, clean, and very friendly staff. You can tell that there is pride in running this hotel. The Breakfast spread is really great too (although some fresh fruit would be a nice addition). I was very impressed with my 4 night stay here, and if I’m back would stay here again.