10/10 - 최고예요
2025년 5월 8일
HOTELS.COM LIES ANOUT YOUR ROOM
Our stay at the hotel was fabulous! The hotel was a lovely place to stay in a quiet area! The staff were very friendly and kind!
HOWEVER, HOTELS.COM MISREPRESENTED OUR ROOM!!!!! THIS IS THE SECOND TIME THIS TRIP!!! In Albuquerque we were supposed to have a Mountain View, we had an interstate wall view and it was noisy!! For this stay, we were supposed to have a beachfront room. We had a view of the building!!!!
The hotel manager inform this happens quite often with HOTELS. COM. THEY SHOW PICTURES OF “UPGRADED” ROOMS TO SELL THE ROOM!!!! THEY TELL YOU IT’S A FREE UPGRADE AMD WHEN YOU GET TO THE HOTEL IT’S NOT THE ROOM YOU BOOKED!!!
Unfortunately a beachfront room wasn’t even available for our first night. Luckily the manager was kind and gave us a beachfront room the second night.
I WILL NOT USE HOTELS.COM AGAIN!!!!


Mashelle
Mashelle 님, 2박 가족 여행
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