2/10
We checked in to discover the a/c was off and we were assigned a room where the window don’t open, solid glass. Looked at another room window wouldn’t open. Checked a third room & window only opened a crack & it was by the freeway. Too noisy with window open. So we asked to cancel & went elsewhere. We had to pay cancel fee of $184. to hotels.com and now will wait for a refund. That went fine, as long as they credit the full amount. This is hotel has a new owner & it’s obviously not being maintained.
Colleen
2박 여행