Beautiful older place , remember its 3- star, great price, management is rude and stressed, staff are very pleasant....you demand excellence go elsewhere you easy going and love trade off value--- YES!
Loved the beach, scenery, property layout, weather, pools, all inclusive, drinks, staff service, cleanliness, options of excursions, food choices, variety of food, security officers on site, no bugs,
Didn't like communication problems with upper management-
1. Excursion Director, ( demanding respect,
rude,arrogant, communication)
2. Front Desk- (impatient, ignoring, communication)
3. email inquire responses prior to visit, (pathetic 1
word responses)
4. Being lectured by Chef on food contamination at
dinner (belittling)
5. Arrival @ 4:00 pm- 6:30 pm no food availiable so
like us traveling by plane all 10 hrs..no food till
6:30 pm....this is so wrong!
6. If you ask for fresh towels at front desk they put
you a bunch in a sack and you are expected to
tote them around versues a maid bringing them
to the room.