I was very impressed with the young man at the front desk, he was very nice and professional, very welcoming. My check-in experience was smooth. The room was nice, very clean, well laid out, and the chair was great size, the room was quite comfortable. My decrease in stars was b/c my bed was quite cold. I had to get up at 1am to turn the rooms heat up to accomodate such a thin blanket. it was not a warm blanket by any means, which in buffalo, NY in february is actually very important. so this was pretty frustrating that there was no additional blanket option. and no i wasn’t going to call the front desk at 1am for another one. I did not have the breakfast. The shower was clean and had ample body wash, shampoo and conditioner, all were nice.