2/10 - 별로예요
2023년 7월 6일
Cancelled by Hotel
Was supposed to be staying in this hotel Monday-Wednesday. My stay was cancelled by the hotel on the Friday before. This was around 2 weeks ago. I have still not received a refund from the hotel or hotels.com. Hotels.com offered an alternative on the Friday and I was told this was the only option but this hotel didn’t work for me and I asked for a refund and was told this would be processed. I ended up booking another hotel at my own cost. At 4:30pm on the day I was supposed to check in, hotels.com offered 3 other hotel options, however, obviously this was too late.
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