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Amazing room and great desk staff. Bartenders not very knowledgeable but the area and room is first rate. Highly recommend lots of great small touches

The staff was so welcoming when we arrived. Our rooms weren't ready but they took our luggage, gave us a map and helped plan the next few hours of our day. When we were back our bags were already in our room...they made it so easy!! Great location, and I would definitely stay here again.

Central location so you pay for it. Very noisy but I did pick a busy place. Primarily I chose this hotel as it has a really nice looking roof bar but it was closed which is not the booking form. Not sure I’d give it a 5 star rating as it has zero facilities not even a tea/coffee facility in the room. Small bed, tiny uninspiring bar in the lobby, no tv channels though I didn’t come to watch tv. Not worth the money in my opinion. With hindsight we would have stayed in another district we found away from the hoards in this area.

This was a special excursion of culture, food and shopping! Hotel staff were amazing - attended to all my needs: booking Scala ballet tickets, shopping advice and recommending / booking restaurants! I was email with them in the run up to my visit and they were very very prompt. Well done. The room was perfect, I even had a balcony. Breakfast was good, restuarant in-house is smallish. Gym was great. Location of hotel excellent. I can’t recomment enough this hotel. Perfectly priced for amenities, location and the staff. Airport transfer service is also exceptional. This was a 5-star trip for me and I’m desperately looking for get back.

Enjoyed a lot - nice design hotel!

Really nice funky hotel, great service staff. Incorrectly we thought breakfast was included as it had been at the other four hotels we’d stayed at in Italy but it wasn’t. When I asked the front desk about this the young lady comped us one breakfast which was very fair - I hadn’t asked her to do this. The hotel is located within a few meters of the Galleria and pedestrian zone so the crowds were a hassle but not too difficult. On the flip side, it was very well located for touring. All in a good stay.

Excellent location next to the Galleria and Duomo, can't get more central than that. Reception is lovely and helpful. Room is comfortable and fitted with useful electric operated blinds. You get a mobile phone to use during your stay!

Location location location

We truly enjoyed our stay at The Gray Sina. Check in was smooth and included considerable and helpful details about the area. The location is unbeatable right next to the Duomo. Our room was exceptionally well laid out and decorated with taste. Service throughout our four night stay was courteous and efficient. We highly recommend this property and will stay there again.

This hotel was absolutely great. Wonderful quality property with a ridiculously good location. When you come out the front doors, the Duomo is on your left a block away and in front of you is the Galleria a block away. The staff was attentive and friendly and the hotel was tastefully modern. Bonus points for the tasty aperol spritzes on their 2nd floor terrace.