Our stay was very nice. We loved the spacious room with the skylight. It had a cute window to look out overlooking Tuscany, which was amazing in the mornings. We did one day for a couple hours in the spa, which was very enjoyable. The prices to get services were expensive, so we passed on that. We love doing spa treatments while on vacation but the prices could have been much more affordable or they could have offered a spa package.
The breakfasts were top notch with many options with fresh juices, great coffee, breads and cakes, fresh fruit and salmon. Dinner was very nice and the dinner staff were very friendly. It would have been nice to have a coffee station in our room to make our morning coffee. I’m an early riser and nothing is open in the hotel until 8am, including surrounding areas.
The front desk staff were friendly but could have been much more helpful and accountable. We went to the desk asking about winery tours and tastings and they told me I needed to call. Most hotels in Italy have always helped to set these up for us, as we don’t have international call option, nor do we speak much Italian.
Overall it was a lovely stay and above average hotel for the price, but these little suggestions would make it better in our opinion.
