When we had arrived this hotel, they require us to credit card for guarantee(What guarantee?? TouristTax, Resort Tax, Tax Tax Tax, minibar, etc....). But we don't have credit card. So we have to give them prepayment 300 CHFS!!! Even though we already pay every cost but we feel disgard that they consider us as a beggar. They didn't explain us any information of hotel.. restaurant, swimming pool, cafe.... They just give us room key and very unkindness. Even though we have to find ourself elevateor. We got back guarantee 259 after automatically payment Tax, Tax, Tax.
Another Swiss hotel they didn't require Tax and guarantee. This is the first time we experience unreasonable regulation of hotel.
They have good location and view, facility but I never recommend to the people because of unkindness staff.