8/10 - 매우 좋아요
2024년 11월 24일
Great location, but the communication was not good. Had no running water for over 5 hours, and there was no communication as to why and when. It was not until I went to front desk that they mentioned that they turned off the water . That included no running water to use the bathrooms, which were pretty rough as people left surprises in the public washrooms. Also had a terrible time at the Japanese restaurant. We were no served for 1.5 hours and I had to go to management. They were understaffed and I believe overbooked, with 3 chefs and over 8 tables with a lot of patrons. That was not the service I would be expecting at Sandals especially for the price I paid for me and my wife. I expect that at other resorts but not sandals. Again the staff were good, but communication and the restaurant is where the rating was bad for us.
Andrew Micheal
Andrew Micheal 님, 4박 로맨틱 여행
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