6/10
When we checked in, the lady at the desk was on her cell phone on a personal call. She pointed to us to hand our I.D. and credit card to her. She did not speak to us. She continued to speak to her friend on her cell phone. She gave us ZERO information about the hotel. There was a sign that the swimming pool was out of order. The water was green. The air conditioning was broke in the lobby. I asked her if the air conditioning in the rooms worked, and she acted offended. She told me it worked. I then asked her about the breakfast that was supposed to be included with our room. She finally hung up from her personal call. She let me know that there was a Denney’s attached to the hotel where we could purchase our breakfast. She was just rude! The WiFi NEVER worked no matter what device we tried to connect to it. I called the front desk and asked if there was a problem with it. I was told that she was on it at that very moment and it was working just fine. Wow! Why was an employee using the Guest WiFi? Housekeeping did a great job! The rooms were clean, and they kept clean towels supplied everyday.
Jill
3박 가족 여행