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Hotel Riu Cancun - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Forum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Cancun - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Porch
Reception hall
Front of property - evening/night

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Health club
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Pool bar
  • Swim-up bar
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Standard Room, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Adults Only |B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Adults Only |B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (Adults Only |B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (Adults Only |B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Sea View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Adults Only | L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Adults Only | L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Adults Only | U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Adults Only | U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 312 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Sea View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, Ocean View (Adults Only | L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (Adults Only | L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (Adults Only | U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (Adults Only | U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Ocean View (Adults Only | E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (Adults Only | E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Adults Only | E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (Adults Only | E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Suite Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Double Room With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

Double Room With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

Suite Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Cancun Convention Center - 7 min walk - 0.6 km
  • Gaviota Azul Beach - 8 min walk - 0.7 km
  • Forum Beach - 9 min walk - 0.8 km
  • Chac Mool Beach - 14 min walk - 1.2 km
  • Hotel Zone Beaches - 16 min drive - 6.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - All Inclusive

At Hotel Riu Cancun - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and sun loungers, plus you'll be within a 10-minute walk of Gaviota Azul Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Miramar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a nightclub, and a poolside bar. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

Hotel size

  • 569 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Beach volleyball
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 4 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Cancun - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Hotel Riu Cancun - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Cancun - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Cancun - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Cancun - All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are both nearby.
What is there to do at Hotel Riu Cancun - All Inclusive and nearby?
Have fun with onsite activities like windsurfing, snorkeling, and surfing. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Hotel Riu Cancun - All Inclusive also has 5 bars, a nightclub, and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Cancun - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Italian cuisine and poolside dining.
Does Hotel Riu Cancun - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Cancun - All Inclusive like?
Hotel Riu Cancun - All Inclusive is a short 7-minute walk from Cancun Convention Center and 8 minutes' walk from Gaviota Azul Beach. Travelers say that the property is in a great location.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

the ac of the room was super noisy everyday had to ask for shower stuff
LÚCIO ANTONIO, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARTA, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

José Edgar, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Flor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceeded our expectations! The resort was beautiful and spacious, offering a wide variety of dinner options with excellent food. The breakfast buffet had an extensive selection to choose from. The staff was extremely friendly and helpful, making us feel very welcome. We attended two Riu Parties at Riu Caribe. The party starts at Riu Cancun, where you can enjoy music, face painting, and a photo booth while waiting for your shuttle. The only downside we encountered was the lack of airport transportation, even if you are a Riu Class member when booking through a third party.
Alec, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good
Thao, 4-night trip
Verified Expedia guest review

2/10 Poor

I paid extra for a suite. The air conditioner did not work. For the first 2 days I had to deal with trying to get it fixed. Finally, after talking with other guests that were also in Suites, I requested to move to the main building. They also reported the air was not working. I had to sign a waiver that i was down grading rooms. This was Definitely not a 5 star facility!!! The rooms were very run down. The shower had mold in the main building. No one offered a refund to the difference in price. I will not be back and will not recommend!!!!
Michelle, 4-night trip
Verified Expedia guest review

8/10 Very Good

Need more room maintinance
zaire, 3-night family trip
Verified Expedia guest review

2/10 Poor

Aseel, 4-night trip
Verified Expedia guest review

4/10 Fair

I didn’t like the service
Ginou Vernier, 5-night family trip
Verified Expedia guest review

4/10 Fair

Very dirt and dated. Safe did not work and phone didn’t work.
john, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Fabiola, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great costumer service that’s the reason I keep coming back
Muriel, 3-night trip
Verified Expedia guest review

4/10 Fair

The property isn’t bad but for what they’re charging, you can stay at a neighboring five star property… Hotel does not have room service and only has limited dining hours and options. Kind of gets tiring eating the same thing every day. The room was hot. The beds were crappy. This is a lower end of the totem pole budget. Stay spend an extra hundred bucks and stay at a five star.
Shawn, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Love it! Stayed for 5 nights and had a ball. I wish the pool was open at night or bars stay longer. Also a lot of the restaurants did not let us in even though they had plenty of space and time open like the steak house. But I recommend it.
Joy, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Diego, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not soo great
Nikola, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was clean and staff were very friendly. The food could be better but overall stay was great.
George, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Everything is great, the plane and the hotel. The only thing not good is that the staff is not good at Europcar, the car rental company. I do not encourage anyone to go to them. They will make your trip very bad.
Elham, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice Hotel with lots of activities and entertainment! Close to Nightlife and Shopping!
Olga, 8-night trip with friends
Verified Expedia guest review

6/10 Good

Food was awful don’t expect to eat
Johara, 4-night trip
Verified Expedia guest review

8/10 Very Good

Claudia, 5-night trip
Verified Expedia guest review

6/10 Good

Was not very clean
Abdulqader, 5-night family trip
Verified Expedia guest review