No help . Dirty. One towel . Never stay there again.
caroll
caroll ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 12์ผ
Dirty and overgrown
Tv didnโt work, front desk wouldnโt answer, room wasnโt refreshed after the 1st night so no clean towels, room was ok and looked like pictures on the app but the rest of hotel DID NOT. We were put in the building behind the main building which felt very strange.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 12์ผ
Very dirty, no towels, rodent traps in dining area
Jackie
Jackie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 11์ผ
Christopher
Christopher ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 11์ผ
It was the most disgusting hotel youโve ever seen. I wanted to complain, but the lady at the lobby had two teeth and five men in there with her the whole time and I was there with my two daughters and their friends.The bathroom was filthy. There was cigarette burns and blood on the comforters. But it was the Iowa State fair. There was absolutely nowhere else to say. There was random men in the lobby with their check out people at all hours no way I was going down there to complain
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 10์ผ
Rodolfo
Rodolfo ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 9์ผ
Jennifer
Jennifer ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 9์ผ
Not organized enough and had to wait in line for s
Wayne
Wayne ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 8์ผ
Blame Game
No rooms available despite having a confirmation from Hotels.com
Baymont blames Hotels.com, Hotels.com blames the Baymomt. Need to wait over a week to get a refund
Chris
Chris ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 7์ผ
We are seeking a refund as we tried to check in around 4:30. They weren't ready and asked us to come back after 6. We came back after 6 and they weren't ready. We went to eat and came back at 9. Waited for an hour and then ended up booking another hotel
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 4์ผ
John
John ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 3์ผ
O/10. Do NOT stay here.
I was not able to stay at this hotel. We arrived for check-in only to be told all reservations were canceled. She wouldn't even take my name to check. It was 1am and I had my children with me. There was a lady at the counter spreading bills all over, undoubtedly to get a room. But the neighborhood did not look safe. Was not well lit and smells awful. She turned us away and told me if I had prepaid it was non-refundable. What an absolute joke.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 3์ผ
Disgusting property!
We had a reservation. We got the key and went to the room. No towels. We went to the desk where we were told they were fully booked and had maybe sent someone to buy more. We said to cancel our reservation and NOT charge a cancellation fee. Windham should be ashamed to have theirname on this property.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 31์ผ
Worst hotel ever
This is the worst, unclean and terrible hotel my family and I have ever been too. My kids are literally traumatized by this experience. Whenever we drive passed a Baymont my 9 year old will tell me he never ever want to go to any other Baymont in general. This place is very dirty, terrible customer service, filthy and stink, spider web every where, faucet broken do there was no way to take a shower, dirty beddings etc.
Dehcontee Rina
Dehcontee Rina ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 30์ผ
Never again
Room was not ready when we arrived 1 hour after check in. Could not get a receipt because the room we were assigned to the previous guest left with out paying. We had to pay cash because their internet was done. Do to weather the tv reception went out. Will not ever stay there again.
Vicky
Vicky ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 30์ผ
Not a good hotel
My trip started with a 30 minute wait to check in due to no staff at the desk
One person in my line called the police -not sure having to wait warranted that-the police came but left quickly
Welcome to the Baymont North-Des Moines
When given my roomโI found it was not cleaned
The staff gave me another room at the Super 8 behind the Baymont-yikes
Smelled like smoke
Cob webs in the corners
Bed bugs under my mattress
They were out of towels-
I had to use a sheet off one of the beds to towel off
The next day I received my cleaned Baymont room
Again no towels
The staff said they were out-the nice cleaning person found an empty room and I received 1 bath and 1 wash cloth from there
The cleaned room had mold in the bathroom corners and tub
Yellow stains around toilet base caulking
My deadbolt did not engage-the swing lock was missing and the chain lock was rigged in place
The fitness room door did not open
I chose this hotel partly so I could do laundry -the units did not work
Breakfast was food
Coffee was served in plastic dixie cups
I received 1 fresh bath towel on day 3 of my stay
To be fair
The staff was overwhelmed and overworked
They were as nice as possible but they had to say I am sorry a lot to many people besides me
The grounds were a mess
Outdoor pool- filled with green water
The roof was patched with a blue tarp in one area and brown in another
Some areas had 10ft of siding missing with exposed walls
I compared the online photos to reality-It is false advertising
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 29์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 27์ผ
Worst experience at Wyndham
From the very beginning it was a bad experience. The check in girl made a joke she was trying to make money and had us on TikTok live. I was not happy with this. The reservation was already made and paid for but she was slow and could not find it. The room was dirty, bathroom horrible. The door would not lock as it was put on wrong. The room smelled like mold and smoke. The breakfast was non existent. I was not happy with the whole experience. We came to town for a football game and got a better hotel with Wyndham but it was as if we were staying at a super 8. I will not be back to this location and hope no one else is either.
Amanda
Amanda ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 25์ผ
Jesus
Jesus ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 24์ผ
Jesus
Jesus ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 21์ผ
They cancel my booking. Need money back
Miguel
Miguel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 20์ผ
Hotel was not as great as advertised. No elevators and Wi-fi was down for entire stay. Incredibly short staffed but those who worked were very pleasant. Just not what we were looking for with bringing our children. Adult entertainment nearby that is nowhere in pictures and attracts an interesting crowd. Trash was not changed, rooms were not attended to. Had to contact staff via their own cell phones to get help.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 19์ผ
Stay away.
Staff unprofessional. Not accommodating. Was very argumentative. Would not to anyone.
Josephine
Josephine ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 19์ผ
Never Again!
The air conditioning fan was noisy, they ran out of food, the coffee was only available in thin plastic cups, the sausage was extremely greasy without any knives provided. The bath towel was about 30 inches and never replaced during the 4 days I stayed there.