We were recommended to this hotel on such high merits and for our first time staying we definitely expected much more. Its almost as if we got the absolute worst room on the property. The toilet was flushing half way, you'd have to double flush it for it to cleanly flush. The water was leaking out from the button so when you double flush you've got all wet fingers (not a big deal as it's clean water..) The room door was stuck where it would have to forcibly be slammed closed with extra effort and then entering you'd have to jiggle the key to open it. I did not hear anyone else slamming their doors the way we had to! Furthermore, half of the furniture in the room was partially stained, things didn't look new and to the Cara standard that we were expecting. Lastly, probably the worst of all was the shower. When you're showering it would suddenly go hot to cold and you'd have to try and adjust it to get back warm and it would have a delayed response and stay cold for a minute, then warm up and after a minute get back freezing cold. Going to the pool and taking a shower and getting ready for breakfast was definitely not fun. We were not taking any means of long showers, but standing in the corner cold made the shower 2x longer as we'd have to wait for warm water. Unfortunately our friends said this was not the experiences they had previously, so it seems as if we got the short end of things.
