6/10 - 좋아요
2025년 1월 5일
Great views but the service wasn’t great
We stayed at the Eringer Hotel over New Year for three nights. As first-time visitors to Switzerland, we were aiming for relaxation and sightseeing. While the stunning panoramic views from our top-floor room were the trip highlights, the stay was marred by poor communication and disorganised operations.
The hotel offers breathtaking mountain views, with magical sunrises and snowy landscapes. Spa access is included (one voucher per person per day). Evening visits were more enjoyable due to fewer crowds.
Transport Challenges: Getting to the hotel is difficult. Buses (routes 371/372) from Sion run infrequently (up to 2-hour waits). Free bus passes through the host card are limited to the local area (Thyon 2000) and don’t cover trips to Sion, creating confusion as this wasn’t explained anywhere. Remote location.
Lack of Communication: No pre-arrival information was provided. Key details (menus & spa rules) weren’t shared at check-in, and most information is in French. Guests must scan a QR code to access details, but we were not prompted to do so.
Spa Issues: The public spa can be overcrowded. No lockers made available to hotel guests and towels costing CHF 5. One entry per day is allowed.
Food: Breakfast is basic with limited options, and spa restaurant meals were overpriced and poor quality.
Tips:
Check transport schedules in advance, don’t rely on Google Map. Pack snacks to avoid overpriced foods. Breathtaking views, but the service may frustrate first-time visitors.
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