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This review is broken into 2 parts. Part 1 to travellers. Part 2 to the hotel. Part 1: This is a great hotel. Extremely well located. Right in front of the municipal beach. It is also close to the "must be seen" attractions in Tanger. We stayed in a superior room after being upgraded from the standard double room which was caused by a mistake of the hotel related to their advertising. Our room was very clean and spacious. We stayed for 1 night on a Saturday night, so it was noisy at night. Beware if you're a light sleeper. Part 2: To the hotel staff and management. It is very unfortunate to enter such a nice hotel and have it smell like sewers. I hope that this issue was temporary. It would be advisable to have the person who greats new customers, to explain the reason why there's such a smell in the lobby area whenever entering or exiting. Second, Hotel staff should never blame customers for errors upon the room advertised throughout online brokers. It is the duty of the Hotel management to make sure that everything advertised is accurate. That's the reason why 2 couples in front of us started screaming upon the same issue we had and that is that both standard rooms AND superior rooms are being advertised with the same picture showing both beach views from the rooms. That is indeed incorrect and should be fixed as soon as possible. Only the superior rooms & suites have ocean view. Also, valet could use a more welcoming approach. Made us feel like we were not welcomed.

Nice decent hotel in a great location.

The hotel was nice but our bathroom was disappointing. The sink was blocked with the water taking a long time to drain. The bath had a similar problem. Also there was no curtain or screen for the shower in the bath, so the water flooded the bathroom floor after a shower. But the staff were very friendly and the location was very good.

The safe and phone didn’t work and no linens for spare bed. Had to keep going to the desk to get things fixed due to the phone not working. But worst of all was the smell of raw sewage around the pool. We had to leave it was so bad. The location is great, views are beautiful. The room itself was clean and large.

The location is great. Staff very friendly and polite. But had to call the staff a few times for the room, which they responded promptly- safe was not working, bathroom was not smelling good.