Stayed three nights. Hotel is in great location next to beach with great view from balcony. Noisy late at night with street traffic, honking, nightlife, but was aware of that before booking. Room needed to be vacuumed as hair/dust lingering on floor, shelf in closet broken, so when something placed on it, it fell apart. Originally booked queen bed, ended up with two singles, but realize it is common in rooms. Some towels needed replacing, although washed, stains remained and ends were tattered. Soap tray in shower had soap caked on it from previous bars of soap left there. Toilet room door was jammed open as it scraped floor too much. Upon arrival there were two small bottles of water provided in room, at end of second day request was made for another bottle of water at front desk and was told I had to return to my room, call and order water through room service- no help at front desk for that. Restaurants and main pool area were great. Service was good in those areas. Roof top bar was good with DJ and amazing views. Roof top pool needed cleaning as tissues and other floaters in water. Brunch each morning was very good with lots of variety and friendly staff. Advertised as 5 star hotel, but definitely was not on this trip.
