10/10 Exceptional
Sep 29, 2024
We stayed in a newly renovated 3 bedroom private pool villa on half board and the overall experience was absolutely incredible. From the moment we checked in at the Villa reception, Suren made us feel most welcome and provided excellent service.
The villa, service, food, facilities & staff were exceptional. Everyone was welcoming, warm and friendly. Jessen, our favourite Villa Master always went out of his way to make our stay the most memorable. His attention to detail is unfathomable - always accomodating, lovely and kind. We were celebrating a birthday during our stay and without hesitation Suren and Jessen organised a birthday cake! Their kindness added to the charm and warm atmosphere around the resort. It was a pleasure to be greeted with smiles from every staff member we encountered. Kailash, our buggy driver scooted all of us around the resort on multiple occasions and was always a pleasure to be around. Marvin from the bar looked after us every time and provided amazing service. The food & service across all the restaurants were fantastic, every meal was amazing!
We enjoyed the spa, sauna, private pool, mini golf, bar area, kids club, Citronelle restaurant & of course the beach! We did not get a chance to go snorkelling or water skiing due to weather conditions, but it gives us one more reason to come back next time.
A special thank you Jessen, Suren, Marvin and Kailash for making us feel so welcome and for their continued support and kindness during our stay!
Judy
Judy, 2-night family trip
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