6/10
Overall brilliant - perfect for kids and very approachable staff.
The check in was very quick and technology based( it was self service which was neither good nor bad).
We got to the lodge and settled in with no problem, opting for showers however we realised the shower design means that any water splashing off you from the waterfall shower meant it soaked the floor outside the shower, luckily we had a bath mat but that was soaked after 3 showers.
We made our way to the restaurant and the vibe we got straight away was Butlins vibe with kids entertainment put on etc. Food was very overpriced, a burger was ยฃ21 for adults and a kids 2 course meal was ยฃ23( we heard another family ask how much the single course kids meal was and they were shocked when staff said its ยฃ17). I dont consider that a family friendly price after paying upwards of ยฃ200 for the night stay. The food was beafeater quality rather than over ยฃ100 for 3 drinks 3 meals quality.
The lodges are situated around some play parks which in principal are great as it means kids can play while parents can relax on the front porch. What actually happens is kids play until late hours( we went to sleep at 9:30 and they were still outside) and be generally loud. That however is something i would argue is our fault for going to a kids resort rather than kids being noisy.
Generally positive but does need to reflect on their pricing and designs of bathrooms.
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