The whole experience from the start was awful! We picked our key up & couldnโt get through the key code so we had to contact reception. The guy came & was very rude! The heating wasnโt working & the whole place smelt of bleach, but wasnโt at all clean! When we were going out for the evening we couldnโt lock the door so again contacted reception & the same guy came out, using a screwdriver to get in! When we came back early hours after a night out, again had to contact reception as the door wouldnโt open. We had to leave the door unlocked all night as it was a fire hazard if we couldnโt get out! The heating wasnโt working so they had to get some radiators for us (that was dealt with by a different nice guy!) the fridge was so cold that it froze our sandwiches!! Would never stay in this apartment again!!! Awful!!!!
Stephanie
Stephanie ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 12์ 9์ผ
Mouldy Bed sheets & robbing deposits
Stayed here for a works Christmas do. Mouldy bed sheets and booming music all from another apartment till 8am in the morning. Paid ยฃ400 security deposit and still not received it back after being told I will received the payment back after leaving hotel clean tidy and no damages, called up numerous times and everyone advising the payment is on the way. Advised 3-5 working days for refund when I paid it and itโs 16 days later!
Ellie
Ellie ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 12์ 5์ผ
There was many elements of the room that was dated and in poor condition. Ie plug sockets that stated โDO NOT USEโ, Curtains poles nearly falling off, doors on the bathroom didnโt shut or lock properly. The noise from the street was unbearable then we realised the next day that there was single glazed windows on the outside which were open and you could open the double glazed windows wide open which is a serious safety issue as people could fall out!!!
We also had to go to the Arthouse hotel for the key however the key didnโt work and they needed the locksmith to come out to sort it so we didnโt have a key to get back in and then we had to go back to the arthouse after our night out.
Iโve stayed in the signature living apartments/hotels before and they have all been ok however this apartment needs seriously renovating as the conditions were poor especially when you pay so much for the apartment. Would not stay here again.
Jessica
Jessica ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 25์ผ
Good location but by the clubs very noisy all night long til 3am.
Apartment kind of funky but large
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 12์ 22์ผ
Signatures apartment
Great location in Liverpool , apartment was very clean ,and tidy ,plenty of beds for a family or party gathering ,will book again